At a Glance
- Tasks: Lead Learning & Development, employee engagement, and promote equality and wellbeing.
- Company: Join CCW, the passionate voice for water consumers in England & Wales.
- Benefits: Enjoy hybrid working, generous leave, health perks, and a supportive culture.
- Other info: Flexible hours and excellent career growth opportunities await you.
- Why this job: Make a real impact on people's lives while shaping an inclusive workplace.
- Qualifications: Experience in leading L&D strategies and influencing stakeholders required.
The predicted salary is between 50478 - 50478 £ per year.
£50,478 (FTE), pro rata to part time hours + Excellent Civil Service Benefits
Location: Birmingham (Hybrid)
Fixed Term Contract, Maternity Cover | Part Time | 18.5 hours per week
Introduction
Gi Group is delighted to be partnering with CCW (Consumer Council for Water) to support them in covering this impactful role.
About CCW
CCW is the passionate, independent voice representing water consumers in England & Wales. We support thousands of people each year, providing free advice and helping people to resolve their complaints with their water company in an easy, caring way. We champion everyone's needs and interests, completing and showcasing research that influences water companies, government, and regulators to make change happen. We are a government Arm's Length Body sponsored by the Department of Environment, Food and Rural Affairs (Defra).
CCW values: We expect and support all CCW colleagues to embody and celebrate CCW's values of Positive Energy, Respect for all, Innovative Spirit, Delivering our Promises and being Engaged as One (PRIDE).
The Role
Combines strategic oversight with operational activity and is responsible for shaping and delivering the organisation's priorities across Learning & Development, Employee Engagement, Equality, Diversity & Inclusion, and Wellbeing. Reporting to the Head of People, you will lead the development of frameworks, programmes and initiatives that strengthen organisational capability, improve colleague experience and support an inclusive, high-performing culture. The role requires a strong strategic focus, alongside the ability to translate insight, data and organisational priorities into practical plans and measurable outcomes.
Key responsibilities
- Learning & Development: Lead the implementation of an organisation-wide Learning & Development strategy aligned to business priorities and future skills needs. Lead the effective management and allocation of the L&D budget, ensuring value for money and alignment with CCW's priorities.
- Engagement: Lead the development of staff surveys and employee listening mechanisms, working with CCW's external delivery partner. Translate feedback and insight into clear, actionable plans, monitoring delivery and reporting progress to leadership and executive teams.
- Equality, Diversity & Inclusion (EDI) and Wellbeing: Lead the creation and delivery of a robust EDI roadmap, aligned to organisational strategy, values, legislative requirements and the Public Sector Equality Duty.
The Person
Essential Skills & Experience
- Proven experience leading organisation-wide Learning & Development or organisational development strategies, including needs analysis, programme design and evaluation.
- Demonstrable experience of influencing senior stakeholders and working across organisational boundaries.
- A strategic approach, with the ability to translate insight, data and organisational priorities into meaningful actions.
- Strong written communication skills, including experience producing strategies, reports, dashboards and communications.
Benefits & Offering
- Hybrid working - Non-contractual policy: currently minimum of 8 days per month office attendance, pro rata for part-time staff.
- 25 days annual leave plus 10½ days public and privilege holidays (pro rata to part time hours).
- Flexi time, with the ability to accrue and take time off in lieu throughout the year.
- Generous Civil Service Pension.
- Health & Fitness allowance.
- Paid days for voluntary work.
- Wellbeing Hour monthly.
- Discounted onsite coffee shop.
- Free eye test and flu jab.
Closing date: 29.07.26 Interviews to be held in person in Birmingham 06.08.26
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