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For Companies At a Glance
- Tasks: Manage customer RFQs and support sales handover processes.
- Company: Leading manufacturing business in Coventry with a focus on innovation.
- Benefits: Competitive salary, excellent long-term development opportunities, and supportive work environment.
- Other info: Dynamic role with opportunities to grow in engineering and commercial functions.
- Why this job: Blend technical skills with customer interaction for impactful projects.
- Qualifications: Strong communication skills and analytical mindset required.
The predicted salary is between 30000 - 40000 £ per year.
Are you an analytically minded engineer with a passion for commercial problem solving and customer interaction? I am working with a leading manufacturing business in Coventry that is looking to appoint a Sales and NPI Support Engineer. This role sits right at the centre of Sales NPI and Operations and offers excellent long term development.
The Role
As the Sales and NPI Support Engineer you will play a key part in managing customer RFQs, supporting the sales handover process and ensuring smooth communication between Commercial NPI and Manufacturing teams. You will also take ownership of bespoke customer projects and support essential documentation including PPAPs, tool logs and TADs. This position blends technical understanding with commercial awareness making it ideal for someone who wants to grow across both engineering and customer facing functions.
Key Responsibilities
- Managing and completing RFQs within agreed timeframes
- Supporting the Sales Handover process and ensuring accurate documentation
- Assisting with wider Sales and Commercial activities
- Supporting NPI processes within the MRP system
- Managing bespoke customer projects from start to finish
- Completing customer tool logs, TADs and providing full PPAP support
- Acting as a key liaison between Commercial NPI and internal departments
What You Will Bring
- Strong communication skills and confidence working with customers and suppliers
- High attention to detail with a reliable proactive approach
- Analytical mindset with the ability to work under pressure
- Enthusiastic, ambitious and eager to develop
Sales & NPI Support Engineer employer: GI Group Main Account
Contact Detail:
GI Group Main Account Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & NPI Support Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their sales processes and NPI strategies so you can show off your analytical mindset and commercial awareness during the chat.
✨Tip Number 3
Practice your communication skills! Role-play common interview questions with a friend or in front of a mirror. Being confident and articulate will help you stand out when discussing customer interactions and project management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Sales & NPI Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Sales & NPI Support Engineer role. Highlight your analytical skills and any experience with customer interaction or project management. We want to see how you can fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Don’t forget to mention your enthusiasm for both engineering and customer-facing functions.
Showcase Relevant Experience: When detailing your work history, focus on experiences that demonstrate your ability to manage RFQs, support sales processes, and handle bespoke projects. We love seeing real examples of how you've tackled similar challenges in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at GI Group Main Account
✨Know Your Stuff
Make sure you understand the technical aspects of the role. Brush up on RFQs, PPAPs, and the NPI process. Being able to discuss these topics confidently will show that you're not just interested in the job, but that you’re ready to hit the ground running.
✨Show Off Your Communication Skills
Since this role involves liaising with customers and internal teams, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated complex information in the past. This will demonstrate your strong communication skills and confidence.
✨Be Ready for Problem-Solving Questions
Expect questions that assess your analytical mindset. Think of scenarios where you've had to solve a problem under pressure. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your commercial problem-solving abilities.
✨Demonstrate Your Enthusiasm
Let your passion for engineering and customer interaction shine through. Share why you’re excited about this role and how it aligns with your career goals. Employers love candidates who are genuinely enthusiastic about their work!