Revenue Protection - Dual Fuel Meter Operative
Revenue Protection - Dual Fuel Meter Operative
Are you a qualified Dual Fuel Smart Meter Engineer looking for a new challenge away from traditional metering work?
We're recruiting for experienced engineers to join a leading infrastructure services provider as a Revenue Protection Officer, helping to tackle energy theft while ensuring customers remain safe and receive excellent service.
We're recruiting in these areas;
W, UB, TW, PO, GU, KT, SL, RG, OX, & HP
This is an excellent opportunity to use your technical skills in a varied role that combines investigation, customer interaction and metering expertise, with full training provided in revenue protection and conflict management.
The Role
What will you be doing?
You’ll investigate, detect, and prevent gas and electricity theft in residential and commercial properties. You’ll be responsible for making sure installations are made safe and will work with the supplier to agree what further action is to be taken. You’ll collect evidence and provide information to the client to decide next steps.
You’ll be involved in debt recovery work; this may include carrying out metering tasks such as installing a SMART meter or de‑energizing/disconnecting the supply.
Do you take pride in your customer service skills? As a Revenue Protection Officer, you’ll be proud of your work and demonstrate professionalism and integrity. You’ll also have the ability to remain calm and professional and confronting situations.
Do you want career progression? Previous experience as a Revenue Protection Officer or in conflict management would be useful but not essential in this role; all you’ll need is a positive, proactive, and solution‑oriented mindset. You’ll get full training on revenue protection and conflict management.
What We’re Looking For
- Full UK Driving Licence (maximum 6 penalty points)
- CCN1, CMA1, CMA3 and MET1
- NVQ Level 2 Smart Metering (Dual Fuel) and/or MOCOPA
- Experience installing Dual Fuel Smart Meters
- Excellent communication and customer service skills
- Calm, professional and confident approach when dealing with challenging situations
- CT Metering
What’s On Offer
Working Pattern:
Monday - Friday
No on -calls rota - required.
- Dual Fuel - £46,904 (if based inside the M25*)
- Dual Fuel (3 phase/CT) - £48,022 (if based inside the M25*)
£2,000 annual Safety & Attendance Bonus
- Overtime opportunities.
- Company van and fuel card
- Uncapped discretionary performance bonus scheme
- 22 days annual leave plus bank holidays
- Life assurance
- 24/7 Online GP service
- Employee Assistance Programme
- Retail discounts and employee rewards platform
- Enhanced family-friendly policies
- Cycle to Work scheme
- Refer a Friend bonus
- Ongoing training, career development and progression opportunities
- 22 days annual leave plus bank holidays
- Standby / Overtime / Call out - if you wish to make extra money
Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.
Revenue Protection - Dual Fuel Meter Operative in Hemel Hempstead employer: GI Group Main Account
As a Class 2 Driver with us in Peterborough, you'll join a supportive and dynamic work environment that values reliability and enthusiasm. We offer flexible working hours, including full-time, part-time, and weekend shifts, along with competitive pay rates and weekly payments. Our commitment to employee growth means that newly qualified drivers are welcome, ensuring you have the opportunity to develop your skills while delivering exceptional service across the UK.
