At a Glance
- Tasks: Read water meters, engage with customers, and ensure accurate data collection.
- Company: Join a respected organisation with a focus on quality field operations.
- Benefits: Earn £13.45 per hour, mileage paid, and enjoy flexible working hours.
- Other info: Opportunity for growth in a dynamic, supportive environment.
- Why this job: Perfect for those who love independence and making a difference in the community.
- Qualifications: Strong customer service skills and a full UK driver’s licence required.
The predicted salary is between 27800 - 27800 € per year.
Location: York
Our client is seeking a motivated and professional Field Agent - Meter Reader to join their growing team on a temporary ongoing basis. This is an exciting opportunity for an individual who enjoys working independently, engaging with customers, and contributing to high-quality field operations.
Key Responsibilities
- Accurately read water meters at customer premises, ensuring timely data collection for billing and operational purposes while maintaining a high standard of customer service and safety compliance.
- Visit assigned properties to read meters according to scheduled routes.
- Record meter readings accurately using handheld devices.
- Identify and report faulty, damaged, or tampered meters.
- Note irregularities such as leaks, accessibility issues, or safety hazards.
- Ensure all readings are uploaded or submitted within required timeframes.
- Provide basic assistance and information to customers when required.
- Maintain accurate records and documentation of completed routes.
- Follow all health, safety, and environmental policies in the field.
- Report access issues, missed readings, or incidents to supervisors promptly.
- Support investigations into unusually high or low consumption readings.
Candidate Requirements
- Excellent customer service and interpersonal skills.
- Strong verbal communication skills and professional phone etiquette.
- Comfortable using handheld devices, mobile applications, and digital systems.
- Ability to work independently and manage workload effectively.
- Strong attention to detail and problem-solving abilities.
- Must have a full UK driver’s licence and access to reliable transportation and be willing to travel between sites.
- Previous experience in a field-based, customer-facing, or operational role is advantageous but not essential.
Role Details
- 37.5 hours per week – flexibility required between the hours of 8 am – 8 pm.
- Candidates must have own vehicle with business insurance. MOT and valid insurance required.
- Comfortable with lone working and distance driving.
- Mileage paid at £0.19 per mile.
Salary: £13.45 per hour paid weekly. If you are reliable, proactive, and looking for a rewarding opportunity with a respected organisation, we would love to hear from you.
Field Agent - Meter reader in Harrogate employer: GI Group Main Account
Join a respected organisation in York as a Field Agent - Meter Reader, where you will enjoy a supportive work culture that values independence and customer engagement. With competitive pay, flexible hours, and opportunities for professional growth, this role offers a rewarding experience for those who thrive in field operations while contributing to essential services. Benefit from a company that prioritises safety and compliance, ensuring you have the tools and support needed to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Field Agent - Meter reader in Harrogate
✨Tip Number 1
Get to know the company! Research their values and mission. When you show up for an interview, you’ll impress them with your knowledge and enthusiasm. It’s all about making that connection!
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you’ll come across when it’s time to shine.
✨Tip Number 3
Dress the part! Even if the job is field-based, looking professional can make a great first impression. It shows you take the opportunity seriously and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Field Agent - Meter reader in Harrogate
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service skills and any relevant experience. We want to see how you can bring your unique strengths to the Field Agent role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your skills align with our needs. Keep it friendly and professional, just like we do at StudySmarter.
Show Off Your Attention to Detail:Since accuracy is key in this role, make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, as it reflects the care we put into our operations.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at GI Group Main Account
✨Know Your Stuff
Before the interview, make sure you understand the role of a Field Agent - Meter Reader. Familiarise yourself with the key responsibilities like reading meters accurately and maintaining customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your People Skills
Since this role involves engaging with customers, be prepared to discuss your customer service experience. Think of examples where you've successfully handled customer queries or resolved issues. This will demonstrate your strong interpersonal skills and ability to work independently while still being approachable.
✨Tech Savvy is Key
You'll be using handheld devices and mobile applications, so brush up on your tech skills. If you have experience with similar tools, mention it during the interview. If not, express your willingness to learn and adapt quickly to new technologies.
✨Be Ready for Real-World Scenarios
Prepare for situational questions that might come up during the interview. Think about how you would handle issues like faulty meters or safety hazards. Showing that you can think on your feet and solve problems will set you apart from other candidates.
