At a Glance
- Tasks: Read water meters, engage with customers, and ensure accurate data collection.
- Company: Join a respected organisation with a focus on quality field operations.
- Benefits: Earn £13.45 per hour, flexible hours, and mileage reimbursement.
- Other info: Opportunity for growth in a dynamic, supportive environment.
- Why this job: Enjoy independent work while making a difference in customer service.
- Qualifications: Strong communication skills and a full UK driver’s licence required.
The predicted salary is between 27800 - 27800 € per year.
Location: York
Our client is seeking a motivated and professional Field Agent - Meter Reader to join their growing team on a temporary ongoing basis. This is an exciting opportunity for an individual who enjoys working independently, engaging with customers, and contributing to high‑quality field operations.
Key Responsibilities
- Accurately read water meters at customer premises, ensuring timely data collection for billing and operational purposes while maintaining a high standard of customer service and safety compliance.
- Visit assigned properties to read meters according to scheduled routes.
- Record meter readings accurately using handheld devices.
- Identify and report faulty, damaged, or tampered meters.
- Note irregularities such as leaks, accessibility issues, or safety hazards.
- Ensure all readings are uploaded or submitted within required timeframes.
- Provide basic assistance and information to customers when required.
- Maintain accurate records and documentation of completed routes.
- Follow all health, safety, and environmental policies in the field.
- Report access issues, missed readings, or incidents to supervisors promptly.
- Support investigations into unusually high or low consumption readings.
Candidate Requirements
- Excellent customer service and interpersonal skills.
- Strong verbal communication skills and professional phone etiquette.
- Comfortable using handheld devices, mobile applications, and digital systems.
- Ability to work independently and manage workload effectively.
- Strong attention to detail and problem‑solving abilities.
- Must have a full UK driver’s licence and access to reliable transportation and be willing to travel between sites.
- Previous experience in a field‑based, customer‑facing, or operational role is advantageous but not essential.
Role Details
- 37.5 hours per week – flexibility required between the hours of 8 am – 8 pm.
- Candidates must have own vehicle with business insurance. MOT and valid insurance required.
- Comfortable with lone working and distance driving.
- Mileage paid at £0.19 per mile.
- Salary: £13.45 per hour paid weekly.
If you are reliable, proactive, and looking for a rewarding opportunity with a respected organisation, we would love to hear from you.
Field Agent - Meter reader employer: GI Group Main Account
Join a respected organisation in York as a Field Agent - Meter Reader, where you will enjoy a supportive work culture that values independence and customer engagement. With competitive pay, flexible hours, and opportunities for professional growth, this role offers a meaningful way to contribute to high-quality field operations while ensuring customer satisfaction. Benefit from a dynamic team environment that prioritises safety and compliance, making it an excellent place for motivated individuals seeking rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Field Agent - Meter reader
✨Tip Number 1
Get to know the company! Research their values and mission. When you show up for an interview, drop in some knowledge about what they do and how you can contribute. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your skills and experiences.
✨Tip Number 3
Dress the part! Even if the job is field-based, looking professional can make a great first impression. Choose smart-casual attire that reflects your personality while still being appropriate for the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Field Agent - Meter reader
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Field Agent role. We want to see how you can bring your unique flair to our team!
Show Off Your Customer Service Skills:Since this role involves engaging with customers, don’t forget to showcase your excellent customer service and interpersonal skills in your application. We love candidates who can connect with people!
Be Detail-Oriented:Attention to detail is key for this position. When filling out your application, ensure all information is accurate and well-organised. We appreciate candidates who take pride in their work!
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to review your application and get back to you quickly. We can’t wait to hear from you!
How to prepare for a job interview at GI Group Main Account
✨Know Your Stuff
Before the interview, make sure you understand the role of a Field Agent - Meter Reader. Familiarise yourself with the key responsibilities like reading meters accurately and engaging with customers. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss your previous experiences in customer service. Think of specific examples where you’ve gone above and beyond for a customer or resolved an issue effectively. This will demonstrate your interpersonal skills and ability to handle various situations.
✨Get Tech-Savvy
As you'll be using handheld devices and mobile applications, it’s a good idea to brush up on your tech skills. If you have experience with similar tools, mention it during the interview. If not, express your willingness to learn and adapt quickly to new technologies.
✨Be Ready to Discuss Safety and Compliance
Safety is crucial in this role, so be prepared to talk about how you would ensure compliance with health and safety policies while working independently. You might want to share any relevant experiences or knowledge you have regarding safety protocols in field operations.
