CCW is recruiting a Customer Service Advisor to own and progress customer complaints that have not been resolved with their water company or retailer. You will act as the primary contact, manage a varied caseload, investigate concerns, review evidence and strive for fair outcomes across cases.
The role emphasises strong judgement, attention to detail and balancing empathy with impartial decision-making, progressing referrals to resolution with professional service.
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Hybrid Customer Service Advisor: Resolve for Consumers in Birmingham employer: GI Group Main Account
As a Class 2 Driver with us in Peterborough, you'll join a supportive and dynamic work environment that values reliability and enthusiasm. We offer flexible working hours, including full-time, part-time, and weekend shifts, along with competitive pay rates and weekly payments. Our commitment to employee growth means that newly qualified drivers are welcome, ensuring you have the opportunity to develop your skills while delivering exceptional service across the UK.
