At a Glance
- Tasks: Manage worker administration, payroll prep, and ensure compliance for a smooth experience.
- Company: Join a collaborative team in Nottingham with a focus on worker care.
- Benefits: Permanent role with hybrid working, competitive salary, and growth opportunities.
- Other info: Ideal for those wanting a hands-on role with opportunities for improvement.
- Why this job: Make a real impact on worker experiences and contribute to operational excellence.
- Qualifications: Experience in HR or payroll, strong attention to detail, and excellent communication skills.
The predicted salary is between 30000 - 37000 £ per year.
Location: Nottingham / Hybrid
Contract: Permanent
Hours: 37.5 per week
We are seeking a detail-focused Worker Care Specialist to manage worker contractual administration, pre‑payroll and pre‑invoicing activities. The role ensures compliance with regulations and client SLAs, accurate and timely pay and invoicing, and a positive experience for workers and stakeholders.
Key responsibilities
- Manage end-to-end worker administration including document verification, contract issuance and amendments/extensions, medical checks (where required), qualification/certificate tracking and exit documentation.
- Prepare and review pre‑payroll and pre‑invoice packs to ensure accuracy ahead of pay runs and client billing.
- Respond promptly to worker and operational queries about pay, contracts and administration, providing clear, accurate information.
- Monitor time and attendance data, process timesheets and absence records, and manage adjustments including bonuses, deductions and other pay variances.
- Ensure ongoing compliance with legislation, client requirements and internal processes; identify and escalate risks or changes that may impact pay, invoicing or margin.
- Work closely with Operations, Sales, Payroll and Finance to resolve issues, control labour costs and protect margin, maintaining clear communication and ownership.
- Support continuous improvement initiatives, contribute to process documentation and act as a subject-matter contact for the Care Team and apprentices.
What we’re looking for
- Experience in workforce administration, HR operations or payroll coordination (staffing/agency back-office experience desirable).
- Strong attention to detail, ability to meet deadlines, excellent stakeholder communication and confidence using systems and data to drive accurate outcomes.
Skills and competencies
- Proven accuracy and attention to detail when handling transactional data.
- Good working knowledge of UK payroll principles and related compliance requirements.
- Strong IT skills, including experience with payroll/ATS/ERP systems and confident Excel usage.
- Excellent verbal and written communication with internal and external stakeholders.
- Organised, able to prioritise multiple tasks and work to strict deadlines.
- Customer-centric approach with a focus on delivering a positive worker experience.
Why join us
Join a collaborative team where your attention to detail and process focus will directly contribute to smooth pay and billing operations, strong client relationships and an excellent worker experience. This is an ideal role for someone seeking a hands-on, operational position with opportunities to influence improvement.
Application deadline: 05/08/2026
Worker Care Specialist in Nottingham employer: Gi Group Holding
At Gi Group Holding UK, we pride ourselves on being an exceptional employer that champions innovation and professional development. Our hybrid/remote work model fosters a flexible and inclusive environment, while our award-winning benefits and comprehensive training programmes ensure that you have the tools and support needed to thrive in your career. Join us to be part of a dynamic team where your contributions directly impact our success and your growth is a priority.
StudySmarter Expert Advice🤫
We think this is how you could land Worker Care Specialist in Nottingham
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Gi Group Holding!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Gi Group Holding.
We think you need these skills to ace Worker Care Specialist in Nottingham
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Gi Group Holding. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Gi Group Holding and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Gi Group Holding. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Gi Group Holding's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Gi Group Holding
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Gi Group Holding.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Gi Group Holding will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Gi Group Holding and how you would contribute to adapting HR strategies.
