At a Glance
- Tasks: Support the sales team with customer enquiries, quotes, and order processing.
- Company: Join a dynamic company that values teamwork and customer relationships.
- Benefits: Enjoy 21 days holiday, birthday off, and discounted gym memberships.
- Other info: Great opportunities for growth and a supportive work environment.
- Why this job: Kickstart your career in sales support and make a real impact.
- Qualifications: Experience in sales support or administration and strong communication skills.
The predicted salary is between 19000 - 19000 £ per year.
- Sales Support
- Administrator
- Apprentice
Salary: £19,000 Responsibilities: Sales Administration & Support Handle customer enquiries and support the Sales team with quotes, orders, and reporting.
Maintain pricing information, CRM records, and customer databases.
Manage sales administration, including direct debits and customer follow-ups.
Account Management Build strong customer relationships and act as a key point of contact.
Identify opportunities to grow existing accounts.
Ensure customer records are accurate and up to date.
Project Coordination & Order Processing Process customer orders and coordinate installations and engineering works.
Track project progress and keep customers informed of updates.
Work with internal teams to ensure smooth and timely delivery.
Skills & Experience: Proven experience in a sales support, office administration, or account management role.
Strong proficiency in Microsoft Office applications, particularly Word, Excel, and Outlook.
Comfortable working with business systems and quick to learn new software platforms.
Excellent customer service skills with a proactive and solution-oriented approach.
Outstanding communication skills—written, verbal, and interpersonal.
High level of accuracy and attention to detail.
Ability to work collaboratively across teams and departments.
Capable of managing multiple tasks and prioritising effectively to meet deadlines.
Experience in reviewing and improving processes to enhance team efficiency.
Benefits: 21 Days Holiday – increasing to 22 days after 3 years and to 25 days after 5 years Birthday Day Off Buy Holiday Scheme Employee Assistance Programme Enhanced Company Sick Pay Discounted Retail Vouchers Reduced Gym Membership Annual Salary Review SCG Mobile Benefit Pension Scheme Free On-Site Parking Charity Events SCG is proud to be an equal opportunities employer.
We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010.
We are committed to supporting applicants with disabilities.
We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.
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Sales Support Administrator Apprentice employer: GHM Communications
Join a dynamic and supportive work environment as a Project Coordinator, where your organisational skills will shine in managing diverse IT and telephony projects. With a strong focus on employee growth, we offer a range of benefits including increasing holiday entitlement, a birthday day off, and an employee assistance programme, all designed to foster a healthy work-life balance. Located in a vibrant community, our company values inclusivity and is dedicated to providing meaningful opportunities for professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Administrator Apprentice
✨Get Involved in Local Networking Events
Sales and business development thrive on personal connections. Look for local networking events, trade shows, or industry meet-ups in your area to meet professionals and even potential mentors! Engage with people in your community; who knows, they might know about an apprenticeship opportunity at a place like GHM Communications.
✨Utilise Social Media for Real-Time Opportunities
Platforms like LinkedIn are goldmines for apprenticeship seekers in sales. Follow companies like GHM Communications and join groups focused on business development to stay updated on apprenticeship announcements and advice from industry insiders.
✨Connect with Your University's Careers Service
If you’re enrolled in a school, your careers service can be super helpful for finding apprenticeships. They often have exclusive access to companies looking for apprentices, so don’t underestimate this resource! Plus, they can help you prepare for interviews specific to sales roles.
✨Show Your Passion Through Practical Experience
Dive into small projects or volunteer roles that involve sales or business development. Even things like helping a local charity with their outreach can show that you’re proactive and engaged in the field. This experience can set you apart when you're vying for an apprenticeship at GHM Communications.
We think you need these skills to ace Sales Support Administrator Apprentice
Some tips for your application 🫡
Show Off Your People Skills:In sales and business development, communication is key! Make sure your CV highlights any experience you have in customer service or teamwork. Whether it's a part-time job or school projects, mention how you’ve successfully collaborated with others or communicated effectively with clients.
Craft a Motivating Cover Letter:As this is an apprenticeship, the hiring team at GHM Communications will be keen to see your motivation and eagerness to learn. Use your cover letter to explain why you’re excited about joining their team and what you hope to gain from the experience. That personal touch can really set you apart!
Highlight Relevant Courses or Projects:If you've taken any relevant courses, workshops, or have worked on projects that relate to sales or business development, make sure to mention those in your application. This can include anything from economics to marketing projects; it shows that you’re engaged and knowledgeable about the field.
Tailor Your CV for the Role:When applying for an apprenticeship, make sure your CV is specifically tailored for the sales role. Focus on skills like negotiation, persuasion, and relationship building. Use bullet points to break down your experiences simply, letting your potential stand out to GHM Communications straight away!
How to prepare for a job interview at GHM Communications
✨Know Your Sales Fundamentals
Brush up on your understanding of basic sales principles, like the sales funnel and customer relationship management. Being able to chat confidently about these concepts will show that you're ready to hit the ground running in your apprenticeship at GHM Communications.
✨Prepare for Role-Play Scenarios
Expect to participate in role-playing exercises where you might have to sell a product or handle an objection. Practising these scenarios can help us to demonstrate your communication skills and problem-solving abilities, which are crucial in sales.
✨Highlight Your Learning Drive
Since this is an apprenticeship, the hiring team at GHM Communications will be keen to see how eager you are to learn. Be prepared to discuss how you plan to develop your skills and what you hope to achieve during your time there. Show them your enthusiasm!
✨Ask Insightful Questions About the Sales Process
Come ready with questions about their sales strategies or how their team collaborates on deals. This shows we're not just interested in the role but also in how GHM Communications operates. It’ll also help you gauge if their methods align with your learning goals.
