At a Glance
- Tasks: Manage parts department, ensuring efficient processes and excellent customer service.
- Company: Join Aprolis UK, a leader in the forklift industry with a supportive culture.
- Benefits: Competitive salary, training opportunities, and a diverse, inclusive workplace.
- Other info: Great career growth potential in a dynamic and innovative environment.
- Why this job: Be part of a team that values your input and encourages positive change.
- Qualifications: Strong administrative skills, excellent communication, and a proactive approach.
The predicted salary is between 31500 - 38500 £ per year.
As part of Aprolis UK, our people are our most valuable asset. We are proud to recruit and train the very best in the forklift industry, equipping them with the skills and knowledge necessary to ensure that, no matter what our customers’ need, they can handle it.
Job Description Summary
Grant Handling are actively recruiting a Parts and Service Coordinator to maximise parts profit within the business, ensure parts stock levels are kept to a minimum, and maintain customer service levels and expectations. To provide excellent service to both internal and external customers.
PERSON SPECIFICATION:
- Effective & efficient administrative skills
- Excellent PC/system skills
- Excellent telephone manner
- Strong interpersonal/communication and organisational skills
- Good planning, organisation skills with attention to detail
- Proactive Approach
CORE ACTIVITIES:
- Day to day management of parts department: To carry out the day-to-day Parts Department Processes and ensure these are carried out promptly and efficiently (i.e. Parts identification, ordering, receiving, issuing and returns).
- Ensure all deliveries into stock are received and checked correctly and that the relevant GRN is attached.
- Manage Van stocks, replenishment and stock accuracy.
- Manage daily perpetual and 6 monthly stocktakes.
- Preparation of internal and external parts quotations.
- Sourcing of Parts Service Warranty (where applicable).
- Dealing with customer (internal and external) enquiries, orders and problem solving (i.e. incorrect parts supplied etc.).
- Invoicing.
- Run monthly reports as required.
- Checking parts booked on engineers job sheets.
- System housekeeping (i.e. Accuracy of stock inventory).
- To perform any other reasonable duties that may be required from time to time within the scope of your knowledge, skills and ability.
By joining Monnoyeur, you'll be part of a team that empowers you to take initiative, values your unique perspective and encourages you to drive positive change while respecting our values of Entrepreneurship, Friendliness, Courage and Respect. We cultivate a culture that fosters innovation, teamwork and growth through our ILEAD leadership principles - Inspire, Link Up, Empower, Care and Deliver. Our workplace is an inclusive and supportive environment that celebrates diversity and equal opportunity. Rooted in our Diversity Charter, signed by our CEO Philippe Monnoyeur in 2020, our social and human resources policies focus on fostering a non-discriminatory environment where every individual can thrive.
Parts and Service Controller employer: GHL LIFTRUCKS LIMITED (GBR)
Monnoyeur Group is an exceptional employer that values its employees by fostering a collaborative work culture and providing ample opportunities for professional growth. Located in the United Kingdom, we offer competitive benefits and a supportive environment where you can thrive while driving impactful sales in the maintenance and upgrades sector. Join us to be part of a team that prioritises quality service and customer satisfaction, ensuring your contributions are recognised and rewarded.
Contact Details:
GHL LIFTRUCKS LIMITED (GBR) Recruitment Team
