Head of Customer Service & Operations - Grant Handling

Head of Customer Service & Operations - Grant Handling

Full-Time 63000 - 77000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead and innovate in customer service and operations for grant handling.
  • Company: Join Aprolis UK, a leader in customer service excellence.
  • Benefits: Competitive salary, leadership opportunities, and a chance to shape strategy.
  • Other info: Be part of a dynamic senior leadership team driving growth.
  • Why this job: Make a real impact on customer experience and operational success.
  • Qualifications: Proven leadership experience in customer service and operations.

The predicted salary is between 63000 - 77000 Β£ per year.

Grant Handling, part of Aprolis UK, seeks an experienced leader to provide strategic and operational direction across Customer Service, Service, Parts and Rental. The role is responsible for driving performance, customer experience, and profitability, while ensuring safety and quality standards are embedded across the estate.

As a member of the senior leadership team, you will shape the CS strategy, manage teams, and collaborate with partners such as Heli to enable growth and national service.

Head of Customer Service & Operations - Grant Handling employer: GHL LIFTRUCKS LIMITED (GBR)

Aprolis UK is an exceptional employer that prioritises employee development and fosters a collaborative work culture. With a focus on strategic growth and customer satisfaction, team members are empowered to drive performance while enjoying comprehensive benefits and opportunities for professional advancement in a dynamic environment.

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Contact Details:

GHL LIFTRUCKS LIMITED (GBR) Recruitment Team

We think you need these skills to ace Head of Customer Service & Operations - Grant Handling

Leadership Skills
Strategic Planning
Operational Management
Customer Service Excellence
Performance Management
Profitability Analysis
Safety Standards Compliance