At a Glance
- Tasks: Deliver top-notch customer service and assist in all aspects of venue operations.
- Company: Join Scotland’s largest and most diverse hospitality group with over 40 venues.
- Benefits: Keep 100% of tips, flexible hours, discounts, and career development opportunities.
- Other info: Flexible shifts, staff meals, and access to exclusive perks.
- Why this job: Be part of a vibrant team and enjoy a fun, social work environment.
- Qualifications: Experience in hospitality and a friendly, team-oriented personality.
The predicted salary is between 20000 - 25000 £ per year.
About Us: The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.
The Role: As a member of the Front of House team, your role will include:
- Providing consistently excellent customer service.
- Promoting sales and adhering to licensing legislation.
- Involvement in all aspects of service; setting-up, serving customers and cleaning down.
The Person: The ideal candidate will have:
- Experience in a similar role.
- A great personality and enjoy working as part of a team in a social environment.
- Availability to work shifts, including evenings and weekends as per business needs.
What is in it for you? As part of Scotsman Hospitality, you will have access to the following benefits that include:
- TRONC electronic tips – Our staff keep 100% of tips earned in venues.
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off of food and cinema tickets in all of our venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefits Portal.
- Staff meals on duty.
- Flexible working opportunities.
- Career development through our Scotsman Steps training programme.
- Head Office Development Days.
- Refer a Friend Scheme.
The Process: If you think this is the role for you then apply now and one of our friendly team will be in touch.
Front of House Staff in Edinburgh employer: Ghillie Dhu
The Scotsman Group is an exceptional employer, offering a vibrant work culture within Scotland's largest hospitality group. With over 40 venues, employees benefit from flexible working opportunities, comprehensive training programmes for career development, and unique perks such as 100% of tips retained, discounts across venues, and access to financial wellbeing tools like Wagestream. Join us to be part of a dynamic team that values your contributions and supports your growth in a rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Staff in Edinburgh
✨Tip Number 1
Get to know the venue! Before your interview, pop in for a drink or a bite to eat. This way, you can chat about your experience and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Show off your personality! When you meet the team, let your true self shine through. They’re looking for someone who fits in with their vibe, so don’t be shy about sharing your passion for hospitality.
✨Tip Number 3
Be ready to talk about teamwork! Since you'll be working closely with others, share examples of how you've collaborated in past roles. It’ll show that you’re a team player and ready to jump in.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, it shows you’re keen on joining Scotsman Group specifically, which is always a bonus in the eyes of the hiring team.
We think you need these skills to ace Front of House Staff in Edinburgh
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us why you’d be a great fit for our Front of House team.
Tailor Your Application:Make sure to tailor your application to the role. Highlight any relevant experience you have in hospitality and how it aligns with what we’re looking for at The Scotsman Group.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Ghillie Dhu
✨Know the Venue
Before your interview, take some time to research The Scotsman Group and its various venues. Familiarise yourself with their offerings, atmosphere, and customer service style. This will not only show your genuine interest but also help you tailor your answers to align with their values.
✨Show Off Your Personality
As a Front of House staff member, having a great personality is key! During the interview, let your enthusiasm shine through. Share examples of how you've provided excellent customer service in the past and how you enjoy working in a team. Remember, they’re looking for someone who fits into their social environment!
✨Be Ready for Shift Questions
Since the role requires availability for shifts, including evenings and weekends, be prepared to discuss your flexibility. Think about your schedule and be honest about when you can work. Showing that you’re adaptable will make you a more attractive candidate.
✨Ask About Development Opportunities
The Scotsman Group offers career development through their Scotsman Steps training programme. Show your ambition by asking about these opportunities during the interview. This demonstrates that you’re not just looking for a job, but are interested in growing within the company.
