Talent Acquisition Advisor @ GHG Solutions Ltd
Excellent opportunity for an experienced insurance repair professional to join a high quality Claims Management business, to develop and grow the team.
GHG is a UK loss adjusting company with its Head Office in Southampton, Hampshire. We provide high quality solutions to claim situations. Trading for over 30 years and now private equity backed, we have earned a reputation for quality domestic and commercial loss adjusting with specialisms in subsidence, property, liability and high net worth claims.
The company takes pride in the quality, experience and passion of its staff. This is reflected in the reputation we have earned, with a loss adjusting product that has been developed and refined and has been consistently rated as "Excellent" in external client audits.
What will you be responsible for:
- New claim registration: Reviewing data to set up new claims, appointing contractors and subsequently updating claims on our internal systems.
- Assisting in the validation of contractor estimates: Assessing the extent of work being undertaken as part of the scope relative to the original instructions and supporting photographs. Ensuring that only relevant works have been included, and that correct philosophy has been applied to the repairs.
- Managing the repair phase: Ensuring service levels are met – and proactive updates always provided back to the financial owner, and all required system fields kept fully updated throughout. This will include the end phase of the claim including invoicing and closure.
- Take ownership of contractor complaints: Ensuring all assessed and resolved promptly, with all parties kept updated and suitable action and resolution agreed.
- Work with the Supplier Services Management Team: Supporting the Network Performance Managers and Head of Supplier Services in building relationships with the network, but also in providing regular feedback and raising any issues in a timely and effective manner.
What we need from you:
- Experience of reviewing building repair estimates in the household insurance arena.
- Knowledge of construction trades, preferred but not essential.
- Good technical and problem-solving skills, identifying solutions.
- Effective written and verbal communication skills with the ability to articulate complex issues.
- Good interpersonal and organisational skills and a team player.
What we offer you in return:
- Discretionary company bonus.
- 25 days annual leave, rising to 27 after 3 years’ service and 30 days at 5 years’ service.
- Additional day off for your birthday.
- 5% Contributory Pension.
- Private Health Care.
- Death in Service.
- Long service Awards.
- EAP.
- Enhanced maternity, adoption, paternity and sick pay.
- Electric Vehicle scheme (after induction).
- Cycle to work scheme.
- GP Access 24/7.
- Career development and progression opportunities.
- We care about our employees’ opinions and have an employee forum to implement ideas and initiatives to make us a great place to work.
Seniority level
Entry level
Employment type
Full-time
Job function
Administrative, Customer Service, and Supply Chain
Industries
Insurance
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Supplier Services Technical Advisor employer: GHG Solutions Ltd
GHG is an exceptional employer that values the quality and passion of its staff, offering a supportive work culture where employees can thrive. With a strong focus on career development and progression opportunities, along with generous benefits such as a company car or allowance, private health care, and additional leave for birthdays, GHG ensures that its team members feel valued and motivated. Located in the Midlands, this home-based role allows for flexibility while being part of a dedicated team committed to delivering excellent service in subsidence claims management.
StudySmarter Expert Advice🤫
We think this is how you could land Supplier Services Technical Advisor
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like GHG Solutions Ltd). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like GHG Solutions Ltd. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at GHG Solutions Ltd.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at GHG Solutions Ltd. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at GHG Solutions Ltd
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at GHG Solutions Ltd to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at GHG Solutions Ltd, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding GHG Solutions Ltd's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
