At a Glance
- Tasks: Manage subsidence claims, conduct investigations, and provide bespoke solutions.
- Company: GHG is a leading Claims and Risk management company with a strong reputation.
- Benefits: Company car, bonus, generous leave, private healthcare, and career development.
- Other info: Home-based role with opportunities for growth and employee engagement.
- Why this job: Join a passionate team and tackle complex challenges in a dynamic environment.
- Qualifications: Strong communication skills, IT literacy, and a proactive attitude.
The predicted salary is between 40000 - 50000 £ per year.
GHG is a Claims and Risk management company with offices in Southampton, Halifax and Enniskillen (NI.) We provide high quality solutions to claim situations.
Trading for over 25 years and now private equity backed, we have earned a reputation for quality domestic and commercial loss adjusting with specialisms in subsidence, property, liability and high net worth claims.
The company takes pride in the quality, experience and passion of its staff.
This is reflected in the reputation we have earned, with a loss adjusting product that has been developed and refined and has been consistently rated as \"Excellent\" in external client audits.
Description of Role
The role of the Subsidence Adjuster is to support and manage all aspects of subsidence claims diagnosis, investigation, consideration of policy coverage, and appropriate settlement in an efficient and timely manner.
This will be a home-based position and will cover a designated geographical area of the Midlands, ideally located near the M1 corridor.
Whilst working as part of a team, you will assist on other cases and cover other areas as workloads and holidays demand.
Responsibilities to include but not limited to
- Carry out physical and/or video visits to determine causation and work with the Subsidence Regional Managers to produce preliminary reports
- Assess damage, determine probable cause and have knowledge of all aspects of subsidence claims, and be able to interpret and apply policy coverage, terms and conditions as appropriate.
- Carry out repair assessment visits to compile scope of works or tender documents.
- Engage with Subsidence Specialists/Technical Team, dependent on complexity and licensing limits, to ensure appropriate progression and allocation of complex cases.
- Provide advice, support and guidance to all parties as well as proposing bespoke solutions in a friendly and professional manner.
- Work with Subsidence Regional Managers to determine further investigations and monitoring, where necessary, and any remedial or temporary works required.
- Provide a detailed ABI preliminary report within the agreed SLA’s, maintaining high standards of communication always, both internally and externally.
- Process claims in accordance with insurers philosophy, standards, service levels and complaints procedure and proactively progress all claim.
- Adhere to requirements for Underwriting considerations and report, as required, to Insurers/Underwriters.
- Undertake re-visits as required and report accordingly and update all relevant parties.
- Respond positively to varying client requirements and changes in the wider business environment.
- Provide direction and instruction to site crews and setup of DEMEC studs for monitoring.
- Maintain and develop an awareness of new developments in engineering / insurance related to subsidence claims and ensuring that appropriate matters are shared with the team.
- Support Desk Team in claim progression and technical queries.
Summary of position
As a member of the GHG subsidence team you will be expected to show a high level of technical knowledge and professionalism at all times.
You should have a real hunger for challenges and be interested in the more complex and technically challenging cases.
Proactively progressing all claims to completion with the ability to respond positively to the varying customer/client requirements.
You should have a confident and outgoing personality, enjoy business relationships and be adaptable to changes in the wider business environment.
Competencies
Assertive, Persistent, Effective communicator - verbally and in written communication, Organisational skills, Effective Time Management, IT literate, Business conscious.
What we offer you in return
- Company car or car allowance
- Discretionary company bonus
- 25 days annual leave excluding Bank Holidays rising to 27 days at 3 years' service and 30 days at 5 years' service
- Additional day off for your birthday
- 5% Contributory Pension
- Private Health Care
- Death in Service
- Perk Box
- Enhanced maternity, adoption, paternity and sick pay
- Electric Vehicle scheme (after probation)
- Career development and progression opportunities
- We care about our employees’ opinions and have an employee forum to implement ideas and initiatives to make GHG a great place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Subsidence Adjuster in Northampton
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like GHG Solutions Ltd looking for candidates who are engaged and informed.
We think you need these skills to ace Subsidence Adjuster in Northampton
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at GHG Solutions Ltd. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at GHG Solutions Ltd
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with GHG Solutions Ltd’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
