At a Glance
- Tasks: Investigate property claims, assess damage, and provide solutions efficiently.
- Company: Join GHG Solutions Ltd, a top-tier Claims Management business.
- Benefits: Enjoy a car allowance, 25-30 days leave, private healthcare, and more!
- Other info: Flexible working options with both site and home-based tasks.
- Why this job: Be part of a supportive team with opportunities for career growth and development.
- Qualifications: Cert CII or Cert CILA, plus 1 year of loss adjusting experience required.
The predicted salary is between 36000 - 60000 £ per year.
Excellent opportunity for an experienced loss adjuster to join a high quality Claims Management business, to develop and grow the Property team.
GHG is a UK loss adjusting company with its Head Office in Southampton, Hampshire and offices in Halifax, Yorkshire and Enniskillen, Northern Ireland. We provide high quality solutions to claim situations. Trading for over 25 years and now private equity backed, we have earned a reputation for quality domestic and commercial loss adjusting with specialisms in subsidence, property, liability and high net worth claims.
The company takes pride in the quality, experience and passion of its staff. This is reflected in the reputation we have earned, with a loss adjusting product that has been developed and refined and has been consistently rated as "Excellent" in external client audits.
The role of the Loss Adjuster is responsible for all aspects of property claim investigation, consideration of policy coverage, validation process of appropriate settlement in an efficient and timely manner.
This will be both a site and home-based position and will enable you to deal with cases from their first receipt in the office until completion of claims encompassing all the core values of loss adjusting. You will be provided a designated geographical area whilst, working as part of team you will assist with other cases as workloads and holidays demand, you may have to cover other areas. Attendance at company and client events and meetings are essential.
We have vacancies in the South of England currently.
What will you be responsible for:
- Carry out initial inspections and site visits.
- Assess damage; determine probable cause and have a detailed knowledge of all aspects of Domestic & Commercial claims, processes and be able to interpret and apply policy cover, terms and conditions as appropriate.
- You will provide technical advice, support and guidance all parties as well as proposing bespoke solutions in a friendly and professional manner.
- Determine further investigations and monitoring, where necessary, and any remedial or temporary works required.
- Provide a detailed ABI preliminary report within the agreed SLA’s, maintaining high standards of communication at all times, both internally and externally.
- Process claims in accordance with insurers philosophy, standards, service levels and complaints procedure and proactively progress the claim.
- Attend re-visits as required and report accordingly and update all relevant parties.
- Can respond positively to varying client requirements and changes in the wider business environment.
- Pro-actively direct any specialist appropriate to the circumstances and manage them.
- Report and correspondence writing, either dictation or self-type
- Manage expectations of both Policyholders and all parties associated with the claim.
- Manage your case load effectively and proactively.
What we need from you :
- Cert CII and / or Cert CILA
- Minimum 2 year loss adjusting in both Domestic and Commercial or Proven Property Claims Adjusting / Handling experience from either a Loss Adjuster, Insurer or similar.
- Full / clean driving license.
- Self-sufficient, confident, excellent communication skills, attention to detail Household and Commercial Insurance Policies or similar industry Knowledge
What we offer you in return:
Discretionary company bonus
Car Allowance or Company Car
25 days annual leave, rising to 27 after 3 years’ service and 30 days at 5 years’ service.
Additional day off for your birthday
5 % Contributory Pension
Private Health Care
Death in Service
Long service Awards
EAP
Enhanced maternity, adoption, paternity and sick pay
Cycle to work scheme
GP Access 24/7
Holiday purchase scheme
Career development and progression opportunities
We care about our employees’ opinions and have an employee forum to implement ideas and initiatives to make us a great place to work.
Loss Adjuster employer: GHG Solutions Ltd
GHG is an exceptional employer that values the quality and passion of its staff, offering a supportive work culture where employees can thrive. With a strong focus on career development and progression opportunities, along with generous benefits such as a company car or allowance, private health care, and additional leave for birthdays, GHG ensures that its team members feel valued and motivated. Located in the Midlands, this home-based role allows for flexibility while being part of a dedicated team committed to delivering excellent service in subsidence claims management.
StudySmarter Expert Advice🤫
We think this is how you could land Loss Adjuster
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in loss adjusting. This will not only help you during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the insurance and claims management industry. Attend relevant events or join online forums to connect with others who can provide insights or even referrals for the position.
✨Tip Number 3
Prepare to discuss specific case studies from your previous experience. Highlight your problem-solving skills and how you've successfully managed claims, as this will showcase your expertise to potential employers.
✨Tip Number 4
Research GHG Solutions Ltd thoroughly. Understanding their company culture, values, and recent projects will allow you to tailor your conversations and show genuine interest during the interview process.
We think you need these skills to ace Loss Adjuster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in loss adjusting, particularly in both domestic and commercial claims. Use specific examples to demonstrate your skills and achievements in previous roles.
Craft a Compelling Cover Letter:Write a cover letter that addresses the key responsibilities of the Loss Adjuster role. Emphasise your technical knowledge, communication skills, and ability to manage expectations effectively.
Showcase Relevant Qualifications:Mention your Cert CII and/or Cert CILA qualifications prominently in your application. If you have additional certifications or training related to insurance or claims management, include those as well.
Highlight Soft Skills:In your application, emphasise soft skills such as attention to detail, self-sufficiency, and excellent communication. These are crucial for managing client relationships and ensuring smooth claim processes.
How to prepare for a job interview at GHG Solutions Ltd
✨Know Your Claims Inside Out
Make sure you have a solid understanding of both domestic and commercial claims processes. Be prepared to discuss specific cases you've handled, including the challenges faced and how you resolved them.
✨Demonstrate Your Communication Skills
As a Loss Adjuster, you'll need to communicate effectively with various parties. Practice articulating your thoughts clearly and professionally, as this will be crucial during the interview.
✨Showcase Your Problem-Solving Abilities
Be ready to provide examples of how you've approached complex claims or difficult situations. Highlight your ability to propose bespoke solutions and manage expectations effectively.
✨Familiarise Yourself with Company Values
Research GHG Solutions Ltd and understand their core values and philosophy. Tailor your responses to align with their approach to claims management and customer service.
