At a Glance
- Tasks: Manage and settle insurance claims while providing excellent customer service.
- Company: GHG, a reputable UK loss adjusting company with over 25 years of experience.
- Benefits: Hybrid working, generous holiday allowance, private healthcare, and a pension scheme.
- Other info: Opportunity for career growth and recognition for long service.
- Why this job: Join a passionate team and make a real difference in the claims process.
- Qualifications: Minimum 2 years of claims handling experience in commercial and residential property.
The predicted salary is between 24000 - 36000 £ per year.
Exciting opportunity for an experienced Claims Handler to join an experienced, high quality Claims Management team and business. GHG is a UK loss adjusting company with its Head Office in Southampton, Hampshire and offices in Halifax, Yorkshire and Northern Ireland. We provide high quality solutions to claim situations. Trading for over 25 years and now private equity backed, we have earned a reputation for quality domestic and commercial loss adjusting with specialisms in subsidence, property, liability and high net worth claims.
The company takes pride in the quality, experience and passion of its staff. This is reflected in the reputation we have earned, with a claims management product that has been developed and refined and has been consistently rated as "Excellent" in external client audits.
Within your role, you will be fully trained to settle various insurance claims within your delegated authority, whilst delivering a positive outcome to customers and clients through effective handling and communication of their claims.
We are seeking an experienced Commercial & Property Claims Handler to join our dedicated team supporting a key client across multiple bespoke insurance schemes. This is a pivotal role responsible for managing a varied caseload, including both commercial claims and residential property claims.
- Claims Handling
- Manage an allocated caseload of commercial and residential property claims from first notification through to settlement.
- Investigate claims thoroughly, gathering and reviewing evidence, reports, and supporting documentation.
- Negotiate settlements and manage external suppliers such as loss adjusters, contractors, surveyors, and legal representatives.
- Provide regular updates to clients and internal stakeholders regarding claim statuses and emerging issues.
- Compliance & Quality
- Ensure all claims are handled in accordance with regulatory requirements, internal policies, and client service level agreements.
- Identify potential fraud and escalate appropriately.
- Identify trends, risks, and opportunities for process improvements.
- Contribute to the team with best‑practice claims handling guidance.
Minimum 2 Year Claims handling proven experience in handling commercial property and residential property claims, including high‑value or complex cases. Strong technical understanding of policy coverage claims processes, and loss assessment. Proficiency with claims management systems and Microsoft Office applications.
Hybrid working ~25 Days holiday plus bank holidays, rising to 27 at 3 years service and 30 days at 5 years service. ~ Birthday Holiday ~ Discretionary bonus ~ Employer 5% / Employee 5% Pension scheme ~ Private Health care ~ Cycle to work scheme ~ Enhanced pay for sick, maternity, paternity and adoption leave ~ Long service recognition.
Trainee Claims Handler - Insurance in Halifax employer: GHG Solutions Ltd
GHG is an exceptional employer that values the quality and passion of its staff, offering a supportive work culture where employees can thrive. With a strong focus on career development and progression opportunities, along with generous benefits such as a company car or allowance, private health care, and additional leave for birthdays, GHG ensures that its team members feel valued and motivated. Located in the Midlands, this home-based role allows for flexibility while being part of a dedicated team committed to delivering excellent service in subsidence claims management.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Claims Handler - Insurance in Halifax
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work in claims handling. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common claims handling scenarios. Think about how you would investigate a claim or negotiate a settlement. We want you to shine and show off your expertise!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in the interviewer's mind and shows your enthusiasm for the role. Plus, it’s just good manners!
✨Tip Number 4
Apply through our website for the best chance at landing that Trainee Claims Handler role. We love seeing applications directly from candidates who are keen on joining our team!
We think you need these skills to ace Trainee Claims Handler - Insurance in Halifax
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Trainee Claims Handler role. Highlight your relevant experience in claims handling, especially with commercial and residential property claims. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about joining our team at GHG. Share specific examples of your claims handling experience and how you can contribute to our high-quality service.
Showcase Your Communication Skills:As a Claims Handler, communication is key! In your application, demonstrate your ability to communicate effectively with clients and stakeholders. We love seeing candidates who can convey complex information clearly and concisely.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team!
How to prepare for a job interview at GHG Solutions Ltd
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of commercial and residential property claims. Be ready to discuss specific cases you've handled, the challenges you faced, and how you resolved them. This will show your depth of experience and understanding of the role.
✨Demonstrate Your Communication Skills
Since effective communication is key in claims handling, prepare examples that showcase your ability to negotiate settlements and provide updates to clients. Think about times when you had to explain complex information clearly or manage difficult conversations.
✨Show Your Problem-Solving Skills
Be prepared to discuss how you've identified trends, risks, or opportunities for process improvements in your previous roles. Highlight any specific instances where your proactive approach led to a positive outcome for clients or your team.
✨Familiarise Yourself with Regulatory Requirements
Understand the regulatory landscape surrounding claims handling. Be ready to talk about how you've ensured compliance in your past roles and how you would approach this in the new position. This shows you're not just experienced but also responsible and detail-oriented.
