At a Glance
- Tasks: Manage and settle insurance claims while providing excellent customer service.
- Company: GHG, a reputable UK loss adjusting company with over 25 years of experience.
- Benefits: Hybrid working, generous holiday allowance, private healthcare, and a pension scheme.
- Other info: Opportunity for career growth and recognition for long service.
- Why this job: Join a passionate team and make a real difference in claims management.
- Qualifications: Minimum 2 years of claims handling experience in commercial and residential property.
The predicted salary is between 20000 - 30000 £ per year.
Exciting opportunity for an experienced Claims Handler to join a high-quality Claims Management team and business. GHG is a UK loss adjusting company with its Head Office in Southampton, Hampshire and offices in Halifax, Yorkshire and Northern Ireland. We provide high-quality solutions to claim situations. Trading for over 25 years and now private equity backed, we have earned a reputation for quality domestic and commercial loss adjusting with specialisms in subsidence, property, liability and high net worth claims.
The company takes pride in the quality, experience and passion of its staff. This is reflected in the reputation we have earned, with a claims management product that has been developed and refined and has been consistently rated as "Excellent" in external client audits.
Within your role, you will be fully trained to settle various insurance claims within your delegated authority, whilst delivering a positive outcome to customers and clients through effective handling and communication of their claims.
We are seeking an experienced Commercial & Property Claims Handler to join our dedicated team supporting a key client across multiple bespoke insurance schemes. This is a pivotal role responsible for managing a varied caseload, including both commercial claims and residential property claims.
- Claims Handling
- Manage an allocated caseload of commercial and residential property claims from first notification through to settlement.
- Investigate claims thoroughly, gathering and reviewing evidence, reports, and supporting documentation.
- Negotiate settlements and manage external suppliers such as loss adjusters, contractors, surveyors, and legal representatives.
- Provide regular updates to clients and internal stakeholders regarding claim statuses and emerging issues.
- Compliance & Quality
- Ensure all claims are handled in accordance with regulatory requirements, internal policies, and client service level agreements.
- Identify potential fraud and escalate appropriately.
- Identify trends, risks, and opportunities for process improvements.
- Contribute to the team with best-practice claims handling guidance.
Minimum 2 Year Claims handling proven experience in handling commercial property and residential property claims, including high-value or complex cases. Strong technical understanding of policy coverage claims processes, and loss assessment. Proficiency with claims management systems and Microsoft Office applications.
Hybrid working ~25 Days holiday plus bank holidays, rising to 27 at 3 years service and 30 days at 5 years service. ~ Birthday Holiday ~ Discretionary bonus ~ Employer 5% / Employee 5% Pension scheme ~ Private Health care ~ Cycle to work scheme ~ Enhanced pay for sick, maternity, paternity and adoption leave ~ Long service recognition.
Trainee Claims Handler (Immediate Start) in Halifax employer: GHG Solutions Ltd
GHG is an exceptional employer that values the quality and passion of its staff, offering a supportive work culture where employees can thrive. With a strong focus on career development and progression opportunities, along with generous benefits such as a company car or allowance, private health care, and additional leave for birthdays, GHG ensures that its team members feel valued and motivated. Located in the Midlands, this home-based role allows for flexibility while being part of a dedicated team committed to delivering excellent service in subsidence claims management.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Claims Handler (Immediate Start) in Halifax
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and claims handling sectors. Attend industry events or webinars, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching GHG and understanding their claims management approach. Familiarise yourself with their specialisms in subsidence and high net worth claims. We want you to show them you’re not just another candidate, but someone who genuinely gets what they do!
✨Tip Number 3
Practice your negotiation skills! Since you’ll be managing settlements, it’s crucial to demonstrate your ability to negotiate effectively. Role-play scenarios with friends or family to build your confidence. We believe in you, so let’s make sure you shine in those discussions!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you on board with the team at GHG!
We think you need these skills to ace Trainee Claims Handler (Immediate Start) in Halifax
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Trainee Claims Handler role. Highlight your relevant experience in claims handling, especially with commercial and residential property claims. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about joining our team at GHG. Share specific examples of your claims handling experience and how you can contribute to our high-quality service.
Showcase Your Communication Skills:As a Claims Handler, communication is key! In your application, demonstrate your ability to communicate effectively with clients and stakeholders. We love seeing candidates who can convey complex information clearly and concisely.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at GHG Solutions Ltd
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of commercial and residential property claims. Be ready to discuss specific cases you've handled, especially any high-value or complex ones. This will show that you have the experience they’re looking for.
✨Demonstrate Your Negotiation Skills
Since negotiating settlements is a key part of the role, prepare examples of how you've successfully negotiated in the past. Think about the strategies you used and the outcomes achieved, as this will highlight your ability to manage external suppliers effectively.
✨Showcase Your Compliance Knowledge
Familiarise yourself with regulatory requirements and internal policies related to claims handling. Be prepared to discuss how you ensure compliance in your work and how you identify potential fraud or risks, as this is crucial for maintaining the company’s reputation.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s claims management processes and their approach to client service. This not only shows your interest in the role but also gives you a chance to demonstrate your understanding of best practices in claims handling.
