At a Glance
- Tasks: Manage key client accounts and build long-term partnerships in a dynamic environment.
- Company: GHG Solutions Limited, a reputable UK claims management company with over 30 years of experience.
- Benefits: Competitive salary, bonus, car allowance, generous leave, and private health care.
- Why this job: Join a passionate team and make a real impact in the claims management industry.
- Qualifications: Experience in Account Management and strong relationship-building skills required.
- Other info: Opportunities for career development and a supportive workplace culture.
The predicted salary is between 36000 - 60000 £ per year.
Excellent opportunity for an experienced Account Manager to join a high quality claims management business, responsible for a number of reputable clients. GHG Solutions Limited is a UK claims and risk management company with offices in Southampton, Halifax and Enniskillen, Northern Ireland, providing high quality solutions to claim situations. Trading for over 30 years and now private equity backed, we have earned a reputation for quality domestic and commercial claims and risk management with specialisms in Subsidence, Property, Liability, TPA and High Net Worth claims. The company takes pride in the quality, experience and passion of its staff. This is reflected in the reputation we have earned, with a loss adjusting product that has been developed and refined and has been consistently rated as "Excellent" in external client audits. As we enter our next stage of growth, we are looking for an experienced and professional Account Manager to take ownership of several key clients.
What you will be responsible for:
- Ensure retention and account development of key business by building long term strategic partnerships based on in-depth customer understanding.
- Liaise between clients and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to client needs.
- Attend regular client review meetings representing GHG solutions, acting as their main point of contact for all queries.
- Implement any requests or changes to meet the clients needs.
- Assist team members with any queries relating to the client, acting as their escalation point to help solve any problems as and when required.
- Effectively manage client data, in an accurate and timely manner; analyse, report and forecast on commercial data including client revenue and profitability.
- Work alongside the Head of Business Development and team to identify new business opportunities.
- Regular travel to visit, and build relationships with, existing and prospective clients across the UK.
What we need from you:
- Previous experience in Account Management, preferably with an understanding of the Claims Management industry.
- Relevant experience within a B2B environment.
- Proven track record of building long term customer relationships.
- Excellent rapport building skills, with the ability to establish and maintain trust and respect.
- The ability to collaborate and build strong and productive working relationships with a broad variety of stakeholders.
- Outstanding communication skills with an ability to adapt style to suit the audience.
- Strong analytical skills, with the ability to translate data into solutions.
- Strong commercial awareness and excellent negotiation skills to achieve win/win situations.
- Self-motivated and capable of using own initiative, driven to succeed.
- A good aptitude for IT systems.
- Experience using a CRM system within a previous role.
- Effective Time Management.
- IT literate.
- Business conscious.
What we offer in return:
- Discretionary company bonus.
- Car Allowance or Company Car.
- 25 days annual leave, rising to 27 after 3 years’ service and 30 days at 5 years’ service.
- Additional day off for your birthday.
- 5% Contributory Pension.
- Private Health Care.
- Death in Service.
- Long Service Awards.
- EAP.
- Enhanced maternity, adoption, paternity and sick pay.
- Cycle to work scheme.
- GP Access 24/7.
- Career development and progression opportunities.
We care about our employees’ opinions and have an employee forum to implement ideas and initiatives to make us a great place to work.
Account Manager in Halifax employer: GHG Solutions Ltd
Contact Detail:
GHG Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Halifax
✨Tip Number 1
Network like a pro! Get out there and connect with people in the claims management industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to potential contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet with potential employers, be ready to discuss your past successes in account management. Use specific examples that highlight your ability to build long-term relationships and deliver results for clients.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to companies you admire, like GHG Solutions Limited, and express your interest in working with them. A well-timed email can make all the difference!
✨Tip Number 4
Keep it professional but personable! When you’re in interviews or meetings, remember to be yourself. Employers want to see your personality shine through, especially in a role like Account Manager where building rapport is key. And don’t forget to apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Account Manager in Halifax
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in account management and any relevant skills that match what we’re looking for, like building long-term relationships and understanding the claims management industry.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your previous experiences make you the perfect fit. Don’t forget to mention your understanding of client needs and how you can contribute to our growth.
Showcase Your Achievements: When detailing your work history, focus on your achievements rather than just duties. Use numbers and examples to demonstrate how you’ve successfully managed accounts and built relationships in the past. We love seeing results!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at GHG Solutions Ltd
✨Know Your Clients
Before the interview, research GHG Solutions Limited and their key clients. Understand their services, especially in claims management, and be ready to discuss how your experience aligns with their needs. This shows you’re genuinely interested and prepared.
✨Showcase Relationship Building Skills
Prepare examples of how you've successfully built long-term relationships in previous roles. Highlight specific instances where your rapport-building skills led to successful outcomes. This is crucial for an Account Manager role.
✨Demonstrate Analytical Prowess
Be ready to discuss how you've used data to drive decisions in past positions. Bring examples of how you’ve analysed client data to improve service delivery or profitability. This will showcase your strong analytical skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s growth plans and client management strategies. This not only shows your interest but also gives you insight into how you can contribute to their success as an Account Manager.