At a Glance
- Tasks: Manage property claims from start to finish, ensuring fair and timely resolutions.
- Company: GHG Solutions, a reputable UK loss adjusting company with over 25 years of experience.
- Benefits: Generous holiday allowance, birthday leave, and access to 24/7 GP services.
- Why this job: Join a passionate team and make a real difference in the claims process.
- Qualifications: Cert CII/CILA and 2+ years of claims adjusting experience required.
- Other info: Hybrid working options available with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Excellent opportunity for an experienced Property Desk Adjuster to join a high quality Claims Management business. GHG Solutions is a UK loss adjusting company with its Head Office in Southampton, Hampshire and offices in Enniskillen, Northern Ireland and Halifax, Yorkshire. We provide high quality solutions to claim situations. Trading for over 25 years and now private equity backed, we have earned a reputation for quality domestic and commercial loss adjusting with specialisms in subsidence, property, liability and high net worth claims. The company takes pride in the quality, experience and passion of its staff. This is reflected in the reputation we have earned, with a loss adjusting product that has been developed and refined and has been consistently rated as "Excellent" in external client audits.
The role of the Desk Adjuster is to be responsible for all aspects of property claim investigation, consideration of policy coverage, validation process of appropriate settlement in an efficient and timely manner. This will ideally be a hybrid position based out of GHG Ireland’s office in Enniskillen, Northern Ireland however a home-based position can be considered for the right candidate.
What will you be responsible for:
- You will be expected to handle claims from cradle to grave, managing a portfolio of both domestic and commercial claims up to £50,000. These claims will include:
- New claims received directly from the client.
- Claims following the first adjuster visit through to settlement.
- Transferred claims from an adjuster for ongoing management.
Key Responsibilities:
- Write full and detailed reports for insurers, including clear recommendations for settlement.
- Produce accurate scopes of works based on evidence provided (reports, photos, and supporting documentation).
- Negotiate settlements with all parties involved, ensuring fair and timely resolution.
- Liaise proactively with insurers, policyholders, lawyers, and other stakeholders to progress claims efficiently.
- Maintain consistent communication with all parties, reflecting the company ethos of quality and transparency.
- Ensure compliance with company standards, financial controls, and regulatory requirements.
Whilst the role will be hybrid or based at home, you will be required to attend training sessions, team meetings at your local office throughout the year.
What we need from you:
- Cert CII and / or Cert CILA alongside CIP.
- Minimum 2 Year Claims adjusting experience in Domestic insurance claims area.
- Problem-solving and decision-making skills in order to bring a claim to a conclusion.
- Effective communicator, verbally and in written communication.
- Effective Time Management, IT literate, Business conscious.
What we offer you in return:
- 25 Days holiday plus bank holidays, rising to 27 at 3 years service and 30 days at 5 years service.
- Birthday Holiday (on or the Friday or Monday if weekend).
- Discretionary bonus.
- Death in Service – Upon commencement with GHG 4 x salary.
- Access to GP 24/7.
- Cycle to work scheme.
- Enhanced pay for sick, maternity, paternity and adoption leave.
Property Desk Adjuster in Enniskillen employer: GHG Solutions Ltd
Contact Detail:
GHG Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Desk Adjuster in Enniskillen
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and claims industry. Attend local meetups or online webinars to get your name out there. You never know who might have a lead on that perfect Property Desk Adjuster role!
✨Tip Number 2
Prepare for interviews by practising common questions related to claims adjusting. Think about your past experiences and how they relate to the responsibilities of the role. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 3
Showcase your skills! Create a portfolio of your best work, including reports and case studies that highlight your problem-solving abilities and communication skills. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Property Desk Adjuster in Enniskillen
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Desk Adjuster role. Highlight your relevant experience in claims adjusting and any qualifications like Cert CII or Cert CILA. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about joining GHG Solutions and how your background makes you a perfect fit. Keep it concise but impactful – we love a good story!
Showcase Your Communication Skills: Since effective communication is key in this role, make sure your written application reflects that. Use clear and professional language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at GHG Solutions Ltd
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of property claims, especially in domestic and commercial areas. Be ready to discuss specific cases you've handled and how you approached them, as this will show your experience and problem-solving skills.
✨Showcase Your Communication Skills
As a Property Desk Adjuster, effective communication is key. Prepare examples of how you've successfully liaised with insurers, policyholders, and other stakeholders. Highlight your ability to write detailed reports and negotiate settlements clearly and effectively.
✨Demonstrate Your Time Management Abilities
With a portfolio of claims to manage, time management is crucial. Be prepared to discuss how you prioritise tasks and ensure timely resolutions. You might even want to share a specific instance where your time management made a significant difference in a claim's outcome.
✨Align with Company Values
GHG Solutions prides itself on quality and transparency. Research the company culture and be ready to explain how your values align with theirs. This could be through your approach to claims management or your commitment to maintaining high standards in your work.