Casualty Adjuster

Casualty Adjuster

Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage a diverse portfolio of liability claims from start to finish.
  • Company: GHG Solutions Ltd is a reputable UK loss adjusting company with over 25 years of experience.
  • Benefits: Enjoy a competitive salary, bonus schemes, generous leave, and private healthcare.
  • Why this job: Join a passionate team in a supportive culture focused on quality and customer service.
  • Qualifications: Minimum 5 years in loss adjusting, A' Levels, and Cert CII or Cert CILA required.
  • Other info: Home-based role with opportunities for career development and progression.

The predicted salary is between 36000 - 60000 ÂŁ per year.

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This range is provided by GHG Solutions Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from GHG Solutions Ltd

Excellent opportunity for an experienced Casualty Adjuster to join a high quality Claims Management business, to develop and grow the Casualty Division.

GHG is a UK loss adjusting company with its Head Office in Southampton, Hampshire. We provide high quality solutions to claim situations. Trading for over 25 years and now private equity backed, we have earned a reputation for quality domestic and commercial loss adjusting with specialisms in subsidence, property, liability and high net worth claims.

The company takes pride in the quality, experience and passion of its staff. This is reflected in the reputation we have earned, with a loss adjusting product that has been developed and refined and has been consistently rated as \”Excellent\” in external client audits.

Description

As a home based Casualty Adjuster, you will be responsible for a diverse portfolio of Fast track and Multi-track liability claims; Employers’, Public & Products, TPPD and CAR on a cradle to grave and investigate and report only basis. You will have a minimum of 5 years loss adjusting experience and a proven track record for delivering and promoting a superior customer service and technical excellence.

What will you be responsible for

  • To maintain and manage a case load of up to 80 files, demonstrating effective and proactive claims handling.
  • Undertake thorough site investigations in a timely manner.
  • You will be expected to handle claims from cradle to grave and investigate and report only.
  • Liaising with Insurers, Policyholders, Witnesses and other experts where appropriate and manage their expectations.
  • Determine the correct liability outcome, control indemnity spend and negotiate the resolution of claims within our Principals authority.
  • Understand, interpret and apply Policy cover and its wording to a variety of specialist classes as appropriate.
  • Demonstrate and be able to adhere to agreed SLA’s.
  • Prepare detailed and concise reports, which clearly explain your investigation, legal liability and quantum recommendations.
  • Provide technical advice, support and guidance to all stakeholders, and propose bespoke solutions in a professional manner.
  • Keeping abreast of case law and legal developments.
  • Assist developing new business/building upon existing relationships with all stakeholders.
  • Possess a can do attitude and collaborate effectively with colleagues and all stakeholders.
  • Promote GHG’s ethics and values.

What we need from you

  • At least 2 A’ Levels and GCSE in Maths and English.
  • Cert CII and / or Cert CILA
  • Minimum of 5 years loss adjusting and claims handling, dealing with Casualty claims.
  • Understanding and knowledge of Commercial Combined Liability Policies and CAR Policies.
  • Exceptional customer service, organisational and interpersonal skills. Ability to manage changing priorities. Strong research, investigation and analytical skills. Professional and bearing in all aspects.
  • A full/clean driving license is essential.

What we offer you in return

  • Discretionary company bonus
  • Incentive Scheme
  • Car Allowance or Company Car
  • 25 days annual leave, plus additional one day for your birthday rising to 30 days with length of service
  • 5 % Contributory Pension
  • Private Health Care
  • Death in Service
  • Long service Awards
  • EAP
  • Enhanced maternity, adoption, paternity and sick pay
  • Electric Vehicle scheme (after induction)
  • Career development and progression opportunities
  • We care about our employees’ opinions and have an employee forum to implement ideas and initiatives to make us a great place to work.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Consulting

  • Industries

    Insurance

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Casualty Adjuster employer: GHG Solutions Ltd

GHG Solutions Ltd is an exceptional employer, offering a supportive and dynamic work environment for Casualty Adjusters in Southampton. With a strong focus on employee growth, competitive benefits including a discretionary bonus, generous annual leave, and private healthcare, GHG fosters a culture of collaboration and innovation, ensuring that every team member feels valued and empowered to excel in their role.
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Contact Detail:

GHG Solutions Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Casualty Adjuster

✨Tip Number 1

Network with professionals in the insurance and loss adjusting sectors. Attend industry events or join relevant online forums to connect with current Casualty Adjusters and learn about their experiences at GHG Solutions Ltd.

✨Tip Number 2

Familiarise yourself with the latest trends and developments in casualty claims handling. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in the field.

✨Tip Number 3

Prepare to discuss specific case studies from your previous experience that highlight your problem-solving skills and customer service excellence. Be ready to explain how you managed complex claims and what outcomes you achieved.

✨Tip Number 4

Research GHG Solutions Ltd's values and ethics thoroughly. Be prepared to articulate how your personal values align with theirs, as cultural fit is often a key consideration for employers in the hiring process.

We think you need these skills to ace Casualty Adjuster

Loss Adjusting Experience
Claims Handling
Customer Service Excellence
Site Investigation Skills
Liability Assessment
Negotiation Skills
Policy Interpretation
Report Writing
Analytical Skills
Interpersonal Skills
Organisational Skills
Research Skills
Attention to Detail
Ability to Manage Changing Priorities
Professionalism

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in loss adjusting and claims handling. Emphasise your skills in managing a diverse portfolio of liability claims and your ability to deliver superior customer service.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that demonstrate your expertise in casualty claims and your understanding of Commercial Combined Liability Policies.

Showcase Your Achievements: In your application, include quantifiable achievements from your previous roles. For example, mention how you successfully managed a high volume of claims or improved customer satisfaction ratings.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the role of a Casualty Adjuster.

How to prepare for a job interview at GHG Solutions Ltd

✨Know Your Claims

Familiarise yourself with the types of claims you'll be handling, such as Employers’, Public & Products Liability. Be prepared to discuss your previous experiences and how they relate to the role.

✨Demonstrate Customer Service Skills

Since exceptional customer service is crucial for this position, think of examples where you've gone above and beyond for clients. Highlight your ability to manage expectations and resolve issues effectively.

✨Prepare for Technical Questions

Brush up on your knowledge of Commercial Combined Liability Policies and CAR Policies. Be ready to explain how you interpret policy cover and apply it to various claims scenarios.

✨Showcase Your Investigative Skills

Be prepared to discuss your approach to conducting thorough site investigations. Share specific examples of how your research and analytical skills have led to successful claim resolutions in the past.

Casualty Adjuster
GHG Solutions Ltd
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