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- Tasks: Engage customers with expert product knowledge and deliver unforgettable shopping experiences.
- Company: Join ghd, a leading British brand in high-end hair styling tools, known for innovation and luxury.
- Benefits: Enjoy uncapped commission, 33 days holiday, birthday off, and generous discounts on products.
- Why this job: Be part of a dynamic team that empowers customers to achieve their best hair day every day.
- Qualifications: Passion for beauty, excellent interpersonal skills, and a drive for sales excellence are essential.
- Other info: This role offers opportunities for personal growth in a vibrant luxury retail environment.
The predicted salary is between 28800 - 42000 £ per year.
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Beauty Advisor (Beauty Tech) John Lewis – Solihull Premium Retail Full time Permanent Retail General
John Lewis Solihull
About Us
Iconic British brand ghd leads the global market in high-end professional hair styling tools, acclaimed as the UK\’s top recommended styling brand. Embraced by stylists, consumers, and media alike, ghd merges science, innovation, and luxury to craft cutting-edge hair tools. Renowned for pioneering innovation and superior performance, ghd is dedicated to empowering lives with the power of a good hair day!
What is a ghd Brand Ambassador?
A ghd Brand Ambassador surpasses the typical sales advisor by consistently connecting with customers to provide exceptional service and experiences, embarking them on a journey with our brand. They demonstrate outstanding product knowledge, excellent interpersonal skills, and uphold high store standards. They ensure that customers are given the opportunity to achieve their hair goals for a good hair day every day.
ghd Brand Ambassadors come with a strong commercial understanding of key sales drivers and opportunities to drive company strategy and performance.
These beauty tech enthusiasts thrive in a luxury retail environment, relish the opportunity to delight customers, and develop brand awareness by engaging with customers and driving brand loyalty.
About you
Are you passionate about luxury retail and committed to delivering best-in-class customer experiences? Are you courageous and driven to achieve excellence in sales? Do you love the world of beauty and the ability to give customers the power of a good hair day?? If so, we want you on our team!
What does the role involve?
Customer Experience and Demonstration: Confidently share ghd’s history & expert product knowledge with customers creating opportunities for theatre and ‘play’ in-store to deliver unforgettable customer service and experiences. You will be responsible for ensuring that your customers purchase the best tool for them with unrivalled customer service.
Sales: Actively engage with customers by conducting and encouraging effective sales floor product demonstrations to create a luxury shopping experience, and actively seeking commercial opportunity to drive sales.
Counter Management: Ensure the visual and luxury presentation of the retail concession is always maintained to the highest standard and in line with brand guidelines.
Stakeholder Management: Internally supporting your Regional Manager and wider team to deliver brand growth. Externally engaging with retailer opportunities to support with local activations and eventing, ensuring that ghd is the customer brand of choice.
Employee Benefits
We’re a young company that’s achieved great things by creating a best in class range of products that are loved by stylists and consumers alike. We remain fiercely ambitious, with big growth plans, exciting new innovation in the pipeline and geographic expansion.
We pride ourselves on remaining true to our founding ethos – the spirit of transformation – and have established a position at the forefront of the competitive fashion styling sector, where we are renowned as one of the leading hair styling brands around the world and synonymous with style and sophistication.
SalaryCompetitiveHours40BenefitsCompetitiveClosing date 25-07-2025 Share:
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Beauty Advisor (Beauty Tech) employer: GHD
Contact Detail:
GHD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Advisor (Beauty Tech)
✨Tip Number 1
Familiarise yourself with ghd's product range and brand history. Being able to confidently discuss their innovations and how they empower customers will set you apart during interviews.
✨Tip Number 2
Showcase your passion for beauty and luxury retail by engaging with the brand on social media. Share your thoughts on their products and trends in the industry to demonstrate your enthusiasm.
✨Tip Number 3
Prepare to discuss your previous customer service experiences, especially in luxury settings. Highlight specific examples where you went above and beyond to create memorable customer experiences.
✨Tip Number 4
Network with current or former ghd employees if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Beauty Advisor (Beauty Tech)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Beauty Advisor position. Understand the key responsibilities and skills required, such as product knowledge, customer engagement, and sales techniques.
Tailor Your CV: Customise your CV to highlight relevant experience in luxury retail and customer service. Emphasise any previous roles where you demonstrated strong sales skills or product knowledge, particularly in beauty or tech.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for beauty and luxury retail. Mention specific experiences that align with ghd's values and how you can contribute to creating exceptional customer experiences.
Showcase Your Personality: In your application, let your personality shine through. ghd is looking for enthusiastic individuals who are passionate about beauty. Use a friendly and engaging tone to reflect your excitement for the role.
How to prepare for a job interview at GHD
✨Know Your Products Inside Out
As a Beauty Advisor for ghd, it's crucial to have an in-depth understanding of their products. Familiarise yourself with the history, features, and benefits of each styling tool. This knowledge will help you confidently engage with customers and provide tailored recommendations.
✨Showcase Your Passion for Beauty
During the interview, express your enthusiasm for the beauty industry and luxury retail. Share personal experiences or stories that highlight your love for hair styling and how it has impacted your life. This passion will resonate with the interviewers and demonstrate your commitment to the role.
✨Demonstrate Excellent Customer Service Skills
Prepare to discuss examples of how you've provided exceptional customer service in previous roles. Highlight your ability to connect with customers, understand their needs, and create memorable shopping experiences. This is key for a Brand Ambassador who aims to delight customers every day.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing exercises during the interview to showcase your sales techniques and product demonstration skills. Practice how you would approach a customer, conduct a product demo, and handle objections. This will help you stand out as a candidate who can deliver a luxury shopping experience.