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- Tasks: Engage customers with expert product knowledge and deliver exceptional service.
- Company: Join ghd, a leading British brand in high-end hair styling tools.
- Benefits: Enjoy uncapped commission, generous discounts, and 33 days holiday.
- Why this job: Be part of a dynamic team that empowers customers for their best hair days.
- Qualifications: Passion for beauty, luxury retail experience, and strong sales skills required.
- Other info: Flexible part-time hours with opportunities for growth and innovation.
The predicted salary is between 24000 - 36000 £ per year.
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Beauty Advisor (Beauty Tech) Bristol, Cribbs Causeway Premium Retail Full time Permanent Retail General
John Lewis Bristol Cribbs Causeway
About Us
Iconic British brand ghd leads the global market in high-end professional hair styling tools, acclaimed as the UK\’s top recommended styling brand. Embraced by stylists, consumers, and media alike, ghd merges science, innovation, and luxury to craft cutting-edge hair tools. Renowned for pioneering innovation and superior performance, ghd is dedicated to empowering lives with the power of a good hair day!
What is a ghd Brand Ambassador?
A ghd Brand Ambassador surpasses the typical sales advisor by consistently connecting with customers to provide exceptional service and experiences, embarking them on a journey with our brand. They demonstrate outstanding product knowledge, excellent interpersonal skills, and uphold high store standards. They ensure that customers are given the opportunity to achieve their hair goals for a good hair day every day.
ghd Brand Ambassadors come with a strong commercial understanding of key sales drivers and opportunities to drive company strategy and performance.
These beauty tech enthusiasts thrive in a luxury retail environment, relish the opportunity to delight customers, and develop brand awareness by engaging with customers and driving brand loyalty.
About you
Are you passionate about luxury retail and committed to delivering best-in-class customer experiences? Are you courageous and driven to achieve excellence in sales? Do you love the world of beauty and the ability to give customers the power of a good hair day?? If so, we want you on our team!
What does the role involve?
Customer Experience and Demonstration: Confidently share ghd’s history & expert product knowledge with customers creating opportunities for theatre and ‘play’ in-store to deliver unforgettable customer service and experiences. You will be responsible for ensuring that your customers purchase the best tool for them with unrivalled customer service.
Sales: Actively engage with customers by conducting and encouraging effective sales floor product demonstrations to create a luxury shopping experience, and actively seeking commercial opportunity to drive sales.
Counter Management: Ensure the visual and luxury presentation of the retail concession is always maintained to the highest standard and in line with brand guidelines.
Stakeholder Management: Internally supporting your Regional Manager and wider team to deliver brand growth. Externally engaging with retailer opportunities to support with local activations and eventing, ensuring that ghd is the customer brand of choice.
Employee Benefits
We’re a young company that’s achieved great things by creating a best in class range of products that are loved by stylists and consumers alike. We remain fiercely ambitious, with big growth plans, exciting new innovation in the pipeline and geographic expansion.
We pride ourselves on remaining true to our founding ethos – the spirit of transformation – and have established a position at the forefront of the competitive fashion styling sector, where we are renowned as one of the leading hair styling brands around the world and synonymous with style and sophistication.
SalaryCompetitiveHours40BenefitsCompetitiveClosing date 13-07-2025 Share:
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Beauty Advisor (Beauty Tech) employer: GHD
Contact Detail:
GHD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Advisor (Beauty Tech)
✨Tip Number 1
Familiarise yourself with ghd's product range and brand history. Being able to confidently discuss their innovative tools and how they empower customers will set you apart during interviews.
✨Tip Number 2
Showcase your passion for beauty and luxury retail by engaging with ghd's social media platforms. Comment on posts, share your thoughts on their products, and demonstrate your enthusiasm for the brand.
✨Tip Number 3
Prepare to discuss your previous customer service experiences in detail. Highlight specific instances where you went above and beyond to create memorable shopping experiences, as this aligns with the role's focus on exceptional service.
✨Tip Number 4
Network with current or former ghd employees if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Beauty Advisor (Beauty Tech)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Beauty Advisor at ghd. Familiarise yourself with their products and the luxury retail environment to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in beauty or luxury retail. Showcase your customer service skills and any sales achievements that demonstrate your ability to drive performance.
Show Your Passion: Express your enthusiasm for beauty and luxury retail in your application. Share personal experiences or stories that illustrate your passion for helping customers achieve their hair goals.
Tailor Your Application: Customise your CV and cover letter for the Beauty Advisor position. Use keywords from the job description, such as 'customer experience', 'product knowledge', and 'sales', to ensure your application stands out.
How to prepare for a job interview at GHD
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for the beauty industry during the interview. Share personal experiences or stories that highlight your love for hair styling and beauty products, as this will resonate with the brand's ethos.
✨Demonstrate Product Knowledge
Familiarise yourself with ghd's product range and their unique features. Be prepared to discuss how these products can benefit customers and enhance their hair care routines, showcasing your expertise and ability to connect with customers.
✨Engage in Role-Playing Scenarios
Expect to participate in role-playing exercises where you may need to demonstrate a product or handle a customer query. Practice these scenarios beforehand to show your confidence and ability to create an engaging shopping experience.
✨Highlight Your Sales Skills
Be ready to discuss your previous sales experiences and how you've successfully driven sales in past roles. Use specific examples to illustrate your commercial understanding and ability to meet sales targets while providing excellent customer service.