At a Glance
- Tasks: Engage customers with beauty expertise and drive sales through exceptional service.
- Company: Join ghd, a leading British brand in professional hair styling tools.
- Benefits: Enjoy 50% off products, private medical, and ongoing training.
- Other info: Flexible 16-hour work week with a vibrant team culture.
- Why this job: Be the face of a beloved brand and create memorable customer experiences.
- Qualifications: Sales experience and a passion for beauty are essential.
The predicted salary is between 12000 - 15000 £ per year.
Benefits: 50% off products, private medical, ongoing training.
WHO ARE WE?
Iconic British brand ghd is a global leader in high end professional hair styling tools and the UK’s number one recommended styling brand. Loved by stylists and consumers, loved by press, and loved by the people that work for the brand! Merging science and innovation, with luxury beauty and style; ghd combines cutting edge technologies and beautiful designs to create the most technically advanced hair tools in the world. A trusted and loved brand, ghd sells 2 million stylers every year and 5 iconic ghd products are sold every minute. The award-winning ghd tools are used by 200,000 stylists around the world and sold in 30+ countries and more than 45,000 premium salons. Renowned for game changing innovation and superior performance, at ghd we are on a mission to transform lives with the power of a good hair day!
ABOUT THIS ROLE
Are you passionate about beauty and driven by results? We’re looking for a commercially astute Beauty Advisor to join our team. Someone who brings energy, creativity, and a customer-first mindset to every interaction. You’ll be the face of our brand, delivering exceptional service, building lasting relationships, and driving sales through engaging experiences. If you’re motivated by KPIs, love building a client base, and know how to turn conversations into conversions, this is the role for you. Please note this position is working 16 hours per week.
JOB ROLE AND RESPONSIBILITIES
- Driving Retail Performance:
- Hit and exceed individual and counter sales goals and KPIs.
- Greet and assist customers with enthusiasm, creating a personalised and welcoming experience.
- Build authentic relationships in-store to foster loyalty and repeat business.
- Promote upcoming events, offers, and brand activations.
- Create buzz through engaging in-store experiences.
- Cross-sell and up-sell across the product range.
- Organise and participate in promotional activities.
- Offer expert tips and techniques to meet individual beauty needs.
- Create your own in-store events to generate excitement and drive traffic.
- Elevating the Customer Experience:
- Deliver tailored consultations and product demonstrations.
- Immense customers in the brand’s heritage and product stories.
- Offer expert tips and techniques to meet individual beauty needs.
- Create buzz through innovative, self-led in-store events.
- Inspire customers to build beauty routines that reflect their unique style.
REQUIREMENTS
- Minimum 1 year in sales, business development, or retail.
- Proven track record of hitting commercial targets.
- Entrepreneurial mindset with a drive to grow.
- Excellent communication, negotiation, and relationship-building skills.
- Creative thinker with fresh ideas and a flair for spotting opportunities.
- Comfortable with data analysis and reporting.
- Passion for beauty, spa, or wellness (experience of working in these industries is preferred but not essential).
- Must be able to work weekends.
WHAT WE OFFER
- Competitive base salary & uncapped commission.
- Private Medical.
- Ongoing training and development.
- A vibrant, trend-led team culture.
VALUES
- Collaborative – We work together to create the extraordinary.
- Creative – We foster creativity & excellence to create value for our brands and business.
- Courageous – We are agile, entrepreneurial & we own our future.
- Connected – We stay connected and ensure we are always consumer first.
- Committed – We are responsible for our impact on others & the planet.
Apply now. We’re a young company that’s achieved great things by creating a best in class range of products that are loved by stylists and consumers alike. We remain fiercely ambitious, with big growth plans, exciting new innovation in the pipeline and geographic expansion. We pride ourselves on remaining true to our founding ethos - the spirit of transformation - and have established a position at the forefront of the competitive fashion styling sector, where we are renowned as one of the leading hair styling brands around the world and synonymous with style and sophistication.
Beauty Advisor in Southampton employer: GHD Hair
At ghd, we pride ourselves on being a vibrant and innovative employer that champions creativity and collaboration. As a Beauty Advisor, you'll enjoy a competitive salary, 50% off products, and private medical benefits, all while working in a dynamic team culture that fosters personal growth and ongoing training. Join us in our mission to transform lives with the power of a good hair day, and be part of a brand that is not only loved by consumers but also deeply values its employees.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Advisor in Southampton
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including GHD Hair, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Beauty Advisor in Southampton
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like GHD Hair that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at GHD Hair will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about GHD Hair and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at GHD Hair
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at GHD Hair, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at GHD Hair!
