At a Glance
- Tasks: Drive sales, build customer relationships, and create engaging in-store experiences.
- Company: Join ghd, a leading British brand in luxury hair styling tools.
- Benefits: Enjoy 50% off products, competitive salary, and ongoing training.
- Other info: Dynamic team culture with opportunities for creativity and growth.
- Why this job: Be the face of a trusted brand and transform lives with beauty.
- Qualifications: Sales experience and a passion for beauty are essential.
The predicted salary is between 12 - 15 £ per hour.
Store / Location: Selfridges, Birmingham
Reports to: Regional Manager
Benefits: 50% off products, ongoing training
Hours per week: 16 hours
About the Company
Iconic British brand ghd is a global leader in high end professional hair styling tools and the UK’s number one recommended styling brand. Loved by stylists and consumers, ghd combines cutting edge technologies and beautiful designs to create the most technically advanced hair tools in the world.
About this Role
Are you passionate about beauty and driven by results? We’re looking for a commercially astute Beauty Advisor to join our team. You’ll be the face of our brand, delivering exceptional service, building lasting relationships, and driving sales through engaging experiences.
Please note this position is a 6 month fixed‑term contract and is 16 hours per week.
Job Role and Responsibilities
- Driving Retail Performance:
- Hit and exceed individual and counter sales goals and KPIs
- Greet and assist customers with enthusiasm, creating a personalised and welcoming experience
- Build authentic relationships in-store to foster loyalty and repeat business
- Promote upcoming events, offers, and brand activations
- Create buzz through engaging in-store experiences
- Cross‑sell and up‑sell across the product range
- Organise and participate in promotional activities
- Offer expert tips and techniques to meet individual beauty needs
- Create your own in‑store events to generate excitement and drive traffic
- Elevating the Customer Experience:
- Deliver tailored consultations and product demonstrations
- Immerse customers in the brand’s heritage and product stories
- Inspire customers to build beauty routines that reflect their unique style
Requirements
- Minimum 1 year in sales, business development, or retail
- Proven track record of hitting commercial targets
- Entrepreneurial mindset with a drive to grow
- Excellent communication, negotiation, and relationship‑building skills
- Creative thinker with fresh ideas and a flair for spotting opportunities
- Comfortable with data analysis and reporting
- Passion for beauty, spa, or wellness (experience of working in these industries is preferred but not essential)
- Must be able to work weekends
What We Offer
- Competitive base salary & uncapped commission
- Private Medical
- Ongoing training and development
- A vibrant, trend‑led team culture
Values
- Collaborative – We work together to create the extraordinary
- Creative – We foster creativity & excellence to create value for our brands and business
- Courageous – We are agile, entrepreneurial & we own our future
- Connected – We stay connected and ensure we are always consumer first
- Committed – We are responsible for our impact on others & the planet
Beauty Advisor employer: GHD Hair
At ghd, we pride ourselves on being an iconic British brand that not only leads the market in high-end hair styling tools but also fosters a vibrant and collaborative work culture. As a Beauty Advisor at our Selfridges location in Birmingham, you'll enjoy a competitive salary, 50% off products, and ongoing training opportunities, all while being part of a passionate team dedicated to transforming lives through beauty. Join us to build meaningful relationships with customers and thrive in an environment that values creativity and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Advisor
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Beauty Advisor
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to GHD Hair:Don’t forget to personalise your application for GHD Hair! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at GHD Hair
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that GHD Hair offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at GHD Hair and contribute positively during your temporary stint.
