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For Companies At a Glance
- Tasks: Support clients onsite, troubleshoot issues, and implement tech solutions.
- Company: Join a dynamic IT services provider in Ayrshire with growth opportunities.
- Benefits: Enjoy a competitive salary, private healthcare, and a company vehicle.
- Why this job: Perfect for tech enthusiasts who love problem-solving and client interaction.
- Qualifications: 2+ years of experience in IT, strong server knowledge, and a full UK driving licence.
- Other info: CPD budget available for skill development; HND in IT-related field required.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
Our client, a dynamic and growing IT services provider based in Ayrshire, has an immediate vacancy for an experienced IT Field Engineer.
As an IT Field Engineer, you’ll spend your time onsite with clients, delivering expert support, troubleshooting issues, and implementing solutions. The rest of your time will be spent at our head office, collaborating with the team on projects, remote support, and system management.
This is a great opportunity for someone who enjoys both face-to-face interaction and technical problem-solving.
To be considered, you must have:
- At least 2 years of industry experience
- Strong knowledge of Server Hardware & Microsoft Server OS
- Experience in onsite and remote Desktop Support
- Basic understanding of DNS and Web Hosting
- Familiarity with Firewalls, WiFi, and router configuration
- A full UK driving licence
- Experience with MSP tools and remote support solutions
Experience with any of the following would be a bonus:
- Linux
- Microsoft 365 administration
- Microsoft Hyper-V
- Structured cabling
- VoIP solutions
- Layer 3 switching & VLAN configuration
- MCP or equivalent certifications
We offer a competitive salary along with a range of great benefits:
- Company pension
- Private healthcare
- Home broadband allowance
- Company vehicle
- CPD & training budget to further develop your skills
An HND or equivalent in an IT-related discipline is essential, along with a solid understanding of LAN/WAN networking technologies.
If you have the skills and experience required and would like to apply, please send your CV Coleen Farrell at GH Resourcing, as soon as possible.
IT Field Engineer employer: Gh Resourcing Limited
Contact Detail:
Gh Resourcing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Field Engineer
✨Tip Number 1
Make sure to highlight your hands-on experience with server hardware and Microsoft Server OS during any conversations or interviews. Being able to discuss specific scenarios where you've successfully troubleshot issues will set you apart.
✨Tip Number 2
Since this role involves a lot of client interaction, practice your communication skills. Be ready to explain technical concepts in simple terms, as this will demonstrate your ability to connect with clients effectively.
✨Tip Number 3
Familiarize yourself with the latest MSP tools and remote support solutions. Showing that you are up-to-date with current technologies can give you an edge over other candidates.
✨Tip Number 4
If you have any certifications like MCP or experience with Linux, make sure to mention these in discussions. They can be a significant advantage and show your commitment to professional development.
We think you need these skills to ace IT Field Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as an IT Field Engineer. Focus on your skills in server hardware, Microsoft Server OS, and any experience with remote support solutions.
Highlight Technical Skills: Clearly list your technical skills related to DNS, web hosting, firewalls, and router configuration. Mention any familiarity with Linux, Microsoft 365, or VoIP solutions, as these are advantageous.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT support and problem-solving. Explain why you enjoy face-to-face interaction with clients and how your experience aligns with the company's needs.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Gh Resourcing Limited
✨Showcase Your Technical Skills
Be prepared to discuss your experience with server hardware, Microsoft Server OS, and any relevant MSP tools. Highlight specific examples of troubleshooting issues you've resolved in the past.
✨Demonstrate Client Interaction Experience
Since the role involves onsite client support, share experiences where you successfully communicated technical solutions to non-technical clients. This will show your ability to bridge the gap between technology and user needs.
✨Familiarize Yourself with Key Technologies
Brush up on your knowledge of DNS, web hosting, firewalls, and router configurations. Being able to discuss these topics confidently will demonstrate your readiness for the role.
✨Prepare Questions About the Company
Research the company and prepare thoughtful questions about their projects and team dynamics. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
