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- Tasks: Manage IT systems and provide expert support to employees while driving innovative projects.
- Company: Ping Identity champions digital freedom, ensuring secure and seamless experiences for users worldwide.
- Benefits: Enjoy flexible work, competitive perks, generous PTO, and opportunities for education reimbursement.
- Why this job: Join a culture that celebrates individuality and empowers you to make a real impact from day one.
- Qualifications: Strong skills in macOS, Windows, Google Workspace, and relevant IT certifications are essential.
- Other info: Ping is committed to diversity and inclusion, welcoming unique contributions from all applicants.
The predicted salary is between 36000 - 60000 £ per year.
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Protecting digital identities is at the core of our technology, while protecting individual identities is at the core of our culture. We champion every identity and celebrate differences so you are empowered to bring your authentic self to work.
We’re seeking a skilled and passionate Systems Administrator to join our global IT team. In this role, you’ll play a critical part in safeguarding our information and systems while contributing to the development and implementation of our IT strategy. You’ll be empowered to take ownership, lead initiatives, and contribute to our cutting-edge innovations from day one.
What You’ll Do:
- Manage a diverse range of on-premise, server-based, and cloud applications and systems, with a focus on Google Workspace, Slack, and security tools.
- Provide expert Tier 2 support to Ping Identity employees, contractors, and partners, resolving IT issues and answering questions.
- Prioritize and escalate support tickets to specialized teams like Infrastructure and DevOps.
- Analyze and solve technical challenges, leveraging your enterprise-level experience to drive projects forward.
- Research, procure, deploy, and maintain software and hardware solutions.
- Collaborate with the Enterprise Security team to monitor, detect, and remediate security threats using tools like CrowdStrike, OPSWAT, and Code42.
What You Bring:
- Strong administration skills in macOS and Windows OS.
- Proven hardware troubleshooting experience with Apple and Windows devices.
- Proficiency in JAMF and/or Intune for mobile device management (MDM).
- Hands-on experience with Google Workspace, Slack, Active Directory, OPSWAT, CrowdStrike, and Code42.
- FleetDM experience.
- Knowledge of IAM, SSO, and MFA.
- Familiarity with Tines and APIs.
- Expertise in Google Workspace, Slack, and/or BetterCloud administration.
- Relevant certifications (MCP, A+, Network+, MCDST, Apple certifications).
Education:
- AS or BS in Information Technology, Computer Science, or equivalent work experience.
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. Here are just a few of the things that make Ping special:
- A company culture that empowers you to do your best work.
- Employee Resource Groups that create a sense of belonging for everyone.
- Regular company and team bonding events.
- Competitive benefits and perks.
- Global volunteering and community initiatives.
- Generous PTO & Holiday Schedule.
- Progressive Healthcare Options.
- Retirement Programs.
- Opportunity for Education Reimbursement.
- Commuter Offset (Specific locations).
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self. We are an Equal Opportunity/Affirmative Action employer.
IT Systems Administrator employer: Gh Gruppe
Contact Detail:
Gh Gruppe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Systems Administrator
✨Tip Number 1
Familiarise yourself with the specific tools and technologies mentioned in the job description, such as Google Workspace, Slack, and security tools like CrowdStrike. Having hands-on experience or even a solid understanding of these platforms will give you an edge during discussions.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of past technical challenges you've faced and how you resolved them. This will demonstrate your ability to analyse and tackle issues effectively, which is crucial for the role.
✨Tip Number 3
Engage with the company culture by researching Ping Identity's values and initiatives. Be ready to discuss how your personal values align with theirs, especially around respect for individuality and collaboration.
✨Tip Number 4
Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and the role itself, which can help you tailor your approach and show genuine interest in joining the team.
We think you need these skills to ace IT Systems Administrator
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Ping Identity's values, especially their emphasis on digital freedom and respect for individuality. Reflect this understanding in your application to show that you align with their culture.
Tailor Your CV: Highlight your relevant experience in IT systems administration, particularly with tools like Google Workspace, Slack, and security applications. Use specific examples to demonstrate your skills in troubleshooting and managing diverse systems.
Craft a Compelling Cover Letter: In your cover letter, express your passion for cybersecurity and digital experiences. Mention how your background and skills can contribute to Ping Identity's mission of safeguarding information and enhancing user experiences.
Showcase Relevant Certifications: List any relevant certifications such as MCP, A+, or Apple certifications prominently in your application. This will help establish your credibility and expertise in the field.
How to prepare for a job interview at Gh Gruppe
✨Showcase Your Technical Skills
Be prepared to discuss your experience with macOS and Windows OS, as well as your proficiency in tools like Google Workspace, Slack, and security applications. Highlight specific examples of how you've used these technologies in previous roles.
✨Demonstrate Problem-Solving Abilities
Expect to be asked about past technical challenges you've faced. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your analytical skills and how you resolved issues effectively.
✨Emphasise Collaboration and Communication
Since the role involves working with various teams, illustrate your ability to collaborate and communicate effectively. Share experiences where you worked cross-functionally, especially with security or IT teams, to achieve a common goal.
✨Align with Company Values
Familiarise yourself with Ping Identity's core values, particularly around respect for individuality and digital freedom. Be ready to discuss how your personal values align with theirs and how you can contribute to their inclusive culture.
