Facilities Helpdesk Administrator in Saint Albans
Facilities Helpdesk Administrator

Facilities Helpdesk Administrator in Saint Albans

Saint Albans Full-Time 28000 - 34000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage PPM jobs, admin duties, and support engineers in a dynamic office environment.
  • Company: Leading Facilities and Maintenance Provider with a strong team culture.
  • Benefits: Competitive salary up to £34k, full-time hours, and a supportive work environment.
  • Why this job: Join a vital role in ensuring smooth operations and make a difference in facilities management.
  • Qualifications: Experience in administration and a keen eye for detail.
  • Other info: Opportunity for growth and development in a stable, permanent position.

The predicted salary is between 28000 - 34000 £ per year.

My client, a leading Facilities and Maintenance Provider, is currently recruiting for an experienced PPM Administrator to join their team based in their Head Office. This is a full-time office-based position, Monday to Friday, 8.00-17.00.

Duties:

  • General Administration duties
  • PPM planning, releasing and allocating jobs
  • Monitor and progress PPM jobs
  • Content checking of engineer worksheets
  • Cross referencing of engineer worksheets for job numbers, signatures and dates
  • Renaming of worksheets adhering to a standard format naming convention
  • Ensure PPM KPIs are maintained at 100%
  • Zero cost jobs
  • Raising Purchase Orders
  • Arrange, monitor and progress subcontractor PPMs
  • Chase engineers and subcontractors for completion paperwork and file as directed
  • Issue the All Released PPM spreadsheet to client within four days of period end
  • Raise remedial jobs when required
  • Undertake reactive help desk training to become competent in order to cover when necessary
  • Follow protocol at all times
  • Cover all contracts as required during staff absences

Facilities Helpdesk Administrator in Saint Albans employer: GH Engage Limited

Join a dynamic team at a leading Facilities and Maintenance Provider in St Albans, where your contributions as a Facilities Helpdesk Administrator will be valued and recognised. Enjoy a supportive work culture that prioritises employee growth through training and development opportunities, while benefiting from a competitive salary and a stable, full-time office environment. With a commitment to excellence and a focus on maintaining high standards, this role offers a meaningful career path in a thriving industry.
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Contact Detail:

GH Engage Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Facilities Helpdesk Administrator in Saint Albans

✨Tip Number 1

Network like a pro! Reach out to your connections in the facilities and maintenance sector. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their success.

✨Tip Number 3

Practice common interview questions related to PPM administration and general office duties. The more comfortable you are with your answers, the more confident you'll feel during the actual interview.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community!

We think you need these skills to ace Facilities Helpdesk Administrator in Saint Albans

General Administration
PPM Planning
Job Allocation
Monitoring Progress
Content Checking
Cross Referencing
Standard Format Naming Convention
KPI Management
Purchase Order Raising
Subcontractor Coordination
Completion Paperwork Management
Spreadsheet Management
Reactive Help Desk Training
Protocol Adherence
Contract Coverage

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Facilities Helpdesk Administrator role. Highlight your experience with PPM planning and general administration duties, as these are key for us. Use specific examples that showcase your skills in monitoring and progressing jobs.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about facilities management and how your background makes you a perfect fit. Don’t forget to mention your attention to detail, especially when it comes to checking engineer worksheets and maintaining KPIs.

Showcase Relevant Experience: When filling out your application, be sure to showcase any relevant experience you have with raising purchase orders or managing subcontractors. We love candidates who can demonstrate their ability to handle multiple tasks efficiently!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!

How to prepare for a job interview at GH Engage Limited

✨Know Your PPM Inside Out

Make sure you understand the ins and outs of Planned Preventative Maintenance (PPM). Brush up on how to plan, release, and allocate jobs effectively. Being able to discuss specific examples of how you've managed PPM in the past will show your potential employer that you're the right fit for the role.

✨Master the Admin Basics

Since this role involves a lot of general administration duties, be prepared to talk about your experience with administrative tasks. Bring examples of how you've monitored and progressed jobs, checked worksheets, and maintained records. This will demonstrate your organisational skills and attention to detail.

✨Familiarise Yourself with KPIs

Understanding Key Performance Indicators (KPIs) is crucial for this position. Research what KPIs are relevant to PPM and be ready to discuss how you’ve ensured they were met in previous roles. Showing that you can maintain high standards will impress your interviewers.

✨Prepare for Scenario Questions

Expect questions that ask how you would handle specific situations, like dealing with subcontractors or managing reactive help desk tasks. Think through potential scenarios and how you would approach them. This will help you demonstrate your problem-solving skills and adaptability.

Facilities Helpdesk Administrator in Saint Albans
GH Engage Limited
Location: Saint Albans

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