Facilities Helpdesk Administrator
Facilities Helpdesk Administrator

Facilities Helpdesk Administrator

Full-Time 29000 - 38000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage PPM administration and ensure smooth operations in a dynamic office environment.
  • Company: Leading Facilities and Maintenance Provider with a strong reputation.
  • Benefits: Competitive salary, full-time hours, and a supportive team atmosphere.
  • Why this job: Join a vital role that keeps facilities running smoothly and efficiently.
  • Qualifications: Experience in administration and a keen eye for detail.
  • Other info: Opportunity for growth and development in a collaborative setting.

The predicted salary is between 29000 - 38000 £ per year.

My client, a leading Facilities and Maintenance Provider, is currently recruiting for an experienced PPM Administrator to join their team based in their Head Office. This is a full-time office-based position, Monday to Friday, 8.00-17.00.

Duties:

  • General Administration duties
  • PPM planning, releasing and allocating jobs
  • Monitor and progress PPM jobs
  • Content checking of engineer worksheets
  • Cross-referencing of engineer worksheets for job numbers, signatures and dates
  • Renaming of worksheets adhering to a standard format naming convention
  • Ensure PPM KPIs are maintained at 100%
  • Zero cost jobs
  • Raising Purchase Orders
  • Arrange, monitor and progress subcontractor PPMs
  • Chase engineers and subcontractors for completion paperwork and file as directed
  • Issue the All Released PPM spreadsheet to client within four days of period end
  • Raise remedial jobs when required
  • Undertake reactive help desk training to become competent in order to cover when necessary
  • Follow protocol at all times
  • Cover all contracts as required during staff absences

Facilities Helpdesk Administrator employer: GH Engage Limited

Join a dynamic team at a leading Facilities and Maintenance Provider in St Albans, where we prioritise employee growth and development. Our supportive work culture fosters collaboration and innovation, offering competitive benefits and a commitment to maintaining a healthy work-life balance. With opportunities for professional advancement and a focus on excellence, we ensure that our employees thrive in a rewarding environment.
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Contact Detail:

GH Engage Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Facilities Helpdesk Administrator

✨Tip Number 1

Network like a pro! Reach out to your connections in the facilities and maintenance sector. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for the interview by researching the company and its values. Show them that you’re not just another candidate, but someone who genuinely cares about their mission and can contribute to their success.

✨Tip Number 3

Practice common interview questions related to PPM administration and general helpdesk duties. The more comfortable you are with your answers, the more confident you'll come across during the actual interview.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community!

We think you need these skills to ace Facilities Helpdesk Administrator

General Administration
PPM Planning
Job Allocation
Content Checking
Cross Referencing
Standard Format Naming Convention
KPI Management
Purchase Order Raising
Subcontractor Coordination
Completion Paperwork Management
Spreadsheet Management
Reactive Help Desk Training
Protocol Adherence
Contract Coverage

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Facilities Helpdesk Administrator role. Highlight your experience with PPM planning and administration duties, as well as any relevant skills that match the job description.

Showcase Your Attention to Detail: Since the role involves content checking and cross-referencing worksheets, it’s crucial to showcase your attention to detail. Use examples from your past work where you’ve successfully managed similar tasks.

Be Clear and Concise: When writing your cover letter, be clear and concise about why you’re a great fit for this position. Mention specific duties from the job description and how your experience aligns with them.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at GH Engage Limited

✨Know Your PPM Inside Out

Make sure you brush up on your knowledge of Planned Preventative Maintenance (PPM) processes. Be ready to discuss how you've managed PPM jobs in the past, including planning, allocating, and monitoring them. This will show that you understand the core responsibilities of the role.

✨Familiarise Yourself with Administration Tools

Since this role involves a lot of administration, it’s crucial to be comfortable with relevant software and tools. If you know what systems the company uses, practice navigating them or similar ones. Being able to talk about your experience with these tools will give you an edge.

✨Prepare for Scenario Questions

Expect questions that ask how you would handle specific situations, like managing multiple PPM jobs or dealing with delays from subcontractors. Think of examples from your previous roles where you successfully navigated similar challenges, and be ready to share those stories.

✨Show Your Team Spirit

This position requires collaboration with engineers and subcontractors, so highlight your teamwork skills. Be prepared to discuss how you’ve worked effectively in a team before, especially in high-pressure situations. This will demonstrate that you can cover for others and maintain smooth operations.

Facilities Helpdesk Administrator
GH Engage Limited

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