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- Tasks: Manage helpdesk operations and ensure smooth facilities maintenance.
- Company: Leading Facilities and Maintenance Provider in Essex.
- Benefits: Competitive salary, full-time hours, and a supportive team environment.
- Why this job: Join a dynamic team and play a key role in facilities management.
- Qualifications: Experience in helpdesk administration and strong organisational skills.
- Other info: Office-based role with opportunities for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
My client, a leading Facilities and Maintenance Provider, is currently recruiting for an experienced Helpdesk Administrator to join their team based in their Head Office in Essex. This is a full-time office-based position, Monday to Friday, 8.30-17.00.
Duties:
- General Helpdesk Administration duties
- PPM planning, releasing and allocating jobs
- Monitor and progress PPM jobs
- Content checking of engineer worksheets
- Cross-referencing of engineer worksheets for job numbers, signatures and dates
- Renaming of worksheets adhering to a standard format naming convention
- Ensure PPM KPIs are maintained at 100%
- Zero cost jobs
- Raising Purchase Orders
- Arrange, monitor and progress subcontractor PPMs
- Chase engineers and subcontractors for completion paperwork and file as directed
- Issue the All Released PPM spreadsheet to client within four days of period end
- Raise remedial jobs when required
- Undertake reactive help desk training to become competent in order to cover when necessary
- Follow protocol at all times
- Cover all contracts as required during staff absences
Facilities Helpdesk Administrator in Basildon employer: GH Engage Limited
Contact Detail:
GH Engage Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Helpdesk Administrator in Basildon
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities and maintenance sector. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of PPM planning and helpdesk administration. Show us that you understand the role and can hit the ground running!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. We recommend checking out our website for opportunities that match your skills and interests.
✨Tip Number 4
Follow up after your interviews! A quick thank-you email can set you apart from other candidates and shows your enthusiasm for the role. Keep it friendly and professional!
We think you need these skills to ace Facilities Helpdesk Administrator in Basildon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in helpdesk administration and facilities management. We want to see how your skills match the job description, so don’t be shy about showcasing your PPM planning and monitoring abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Facilities Helpdesk Administrator role. Share specific examples of your past work that relate to the duties listed in the job description.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your qualifications stand out without fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at GH Engage Limited
✨Know Your Stuff
Make sure you understand the key responsibilities of a Facilities Helpdesk Administrator. Brush up on PPM planning, job allocation, and how to manage engineer worksheets. Being able to discuss these topics confidently will show that you're serious about the role.
✨Show Your Organisational Skills
Since this role involves a lot of administration and monitoring, be prepared to share examples of how you've successfully managed multiple tasks in the past. Highlight any experience with raising purchase orders or tracking KPIs to demonstrate your organisational prowess.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like dealing with a delayed job or missing paperwork. Think through potential scenarios beforehand and have a structured approach ready to showcase your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for helpdesk management, or how success is measured in the role. This shows your genuine interest and helps you assess if the company is the right fit for you.
