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- Tasks: Build strong customer relationships and provide expert advice on kitchen equipment.
- Company: Join GGM Gastro, Europe's leader in commercial catering equipment.
- Benefits: Enjoy a competitive salary, training opportunities, and a friendly work environment.
- Other info: Work in a modern showroom with opportunities for personal growth.
- Why this job: Be part of a dynamic team and inspire customers with innovative kitchen solutions.
- Qualifications: Previous kitchen experience and great communication skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
Location: Dunstable, LU5 4GT
Contract: Permanent
Hours: Full-time
Working hours: Monday to Friday, 8:30 am – 5:30 pm
About GGM Gastro
Who doesn’t enjoy great food and drinks in restaurants, cafés, and bars? But have you ever wondered where professional kitchens get their equipment from? That’s where we come in – GGM Gastro. As Europe’s market leader in commercial catering equipment, we have been supporting restaurateurs for over 20 years with high-quality professional solutions. With 30 locations and more than 1,250 employees, our growth journey continues. Join the GGM family and grow with us.
Your responsibilities:
- Build and maintain strong customer relationships by providing professional advice before, during, and after the purchase.
- Actively sell our products and accessories across a wide range of product categories.
- Present our solutions with enthusiasm and inspire customers with new ideas.
- Proactively approach customers and handle enquiries in person and by phone.
- Manage telephone enquiries and process customer cases from initial contact through to resolution.
- Liaise with internal departments to resolve customer requests efficiently.
- Document enquiries, cases, and solutions accurately in the system.
- Support the presentation and maintenance of the showroom and point of sale.
- Help create a welcoming, professional shopping environment.
Your profile / Skills:
- Previous kitchen or catering experience.
- Good computer skills.
- Enjoy working directly with customers, both face-to-face and over the phone.
- Hands‑on, proactive, and well‑organised approach to work.
- Passion for consulting and selling commercial kitchen equipment.
- Professional and well‑groomed appearance.
- Motivated, open‑minded, and a strong team player.
- Good technical understanding and confident communication skills.
Languages: English (required)
What we offer:
- Independent work within your area of responsibility.
- Competitive salary depending on experience.
- Flat hierarchies and a friendly, informal working environment.
- Modern, ergonomic workstations with up-to-date technical equipment.
- Internal and external training and development opportunities.
We are an equal opportunities employer.
Showroom Customer Advisor employer: GGM Gastro UK LtD
Contact Detail:
GGM Gastro UK LtD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Customer Advisor
✨Tip Number 1
Get to know the company inside out! Research GGM Gastro, their products, and their values. This way, when you walk into that showroom, you can chat confidently about what they do and how you can contribute.
✨Tip Number 2
Practice your pitch! Think about how you’d introduce yourself and your experience in kitchen or catering. Make it engaging and relevant to the role of a Showroom Customer Advisor – show them you’re passionate about helping customers!
✨Tip Number 3
Dress to impress! Since you’ll be in a customer-facing role, make sure you look professional and well-groomed. First impressions matter, so let your appearance reflect your enthusiasm for the job.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you’re keen and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Showroom Customer Advisor
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We love candidates who are genuinely excited about working with customers and helping them find the right kitchen equipment.
Tailor Your CV: Make sure to customise your CV to highlight any relevant experience you have in kitchens or catering. We want to see how your background aligns with what we do at GGM Gastro!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with GGM Gastro.
How to prepare for a job interview at GGM Gastro UK LtD
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with GGM Gastro's range of commercial kitchen equipment. Understand the features and benefits of the products so you can confidently discuss them and answer any questions that may come up.
✨Show Off Your Customer Service Skills
Prepare examples from your previous experience where you’ve successfully built customer relationships or resolved issues. This will demonstrate your ability to connect with customers and handle enquiries effectively, which is crucial for a Showroom Customer Advisor.
✨Dress to Impress
Since a professional appearance is important for this role, choose an outfit that reflects the company’s values. Aim for smart-casual attire that shows you take the interview seriously while still fitting into the friendly environment they promote.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, team dynamics, or product training opportunities. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.