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- Tasks: Build strong customer relationships and actively sell our products in a vibrant showroom.
- Company: Join GGM Gastro, Europe's leader in commercial catering equipment with a friendly culture.
- Benefits: Enjoy competitive salary, training opportunities, and a modern work environment.
- Why this job: Be part of a dynamic team and inspire customers with innovative kitchen solutions.
- Qualifications: Previous kitchen experience and a passion for customer service are essential.
- Other info: Flat hierarchies and excellent career growth opportunities await you.
The predicted salary is between 30000 - 40000 £ per year.
Location: Dunstable, LU5 4GT
Contract: Permanent
Hours: Full-time
Working hours: Monday to Friday, 8:30 am – 5:30 pm
About GGM Gastro
Who doesn’t enjoy great food and drinks in restaurants, cafés, and bars? But have you ever wondered where professional kitchens get their equipment from? That’s where we come in – GGM Gastro. As Europe’s market leader in commercial catering equipment, we have been supporting restaurateurs for over 20 years with high-quality professional solutions. With 30 locations and more than 1,250 employees, our growth journey continues. Join the GGM family and grow with us.
Your responsibilities:
- Build and maintain strong customer relationships by providing professional advice before, during, and after the purchase.
- Actively sell our products and accessories across a wide range of product categories.
- Present our solutions with enthusiasm and inspire customers with new ideas.
- Proactively approach customers and handle enquiries in person and by phone.
- Manage telephone enquiries and process customer cases from initial contact through to resolution.
- Liaise with internal departments to resolve customer requests efficiently.
- Document enquiries, cases, and solutions accurately in the system.
- Support the presentation and maintenance of the showroom and point of sale.
- Help create a welcoming, professional shopping environment.
Your profile / Skills:
- Previous kitchen or catering experience.
- Good computer skills.
- Enjoy working directly with customers, both face-to-face and over the phone.
- Hands‑on, proactive, and well‑organised approach to work.
- Passion for consulting and selling commercial kitchen equipment.
- Professional and well‑groomed appearance.
- Motivated, open‑minded, and a strong team player.
- Good technical understanding and confident communication skills.
Languages: English (required)
What we offer:
- Independent work within your area of responsibility.
- Competitive salary depending on experience.
- Flat hierarchies and a friendly, informal working environment.
- Modern, ergonomic workstations with up-to-date technical equipment.
- Internal and external training and development opportunities.
We are an equal opportunities employer.
Showroom Customer Advisor in Dunstable employer: GGM Gastro UK LtD
Contact Detail:
GGM Gastro UK LtD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Customer Advisor in Dunstable
✨Tip Number 1
Get to know the company inside out! Research GGM Gastro, their products, and their values. This way, when you walk into that showroom, you can chat confidently about what they do and how you can contribute.
✨Tip Number 2
Practice your pitch! Think about how you’d introduce yourself and your experience in kitchen or catering. Make it engaging and relevant to the role of a Showroom Customer Advisor – show them you’re passionate about helping customers!
✨Tip Number 3
Dress to impress! Since this role is all about making a great first impression, ensure you look professional and well-groomed. It shows you care about the job and the customers you'll be serving.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Showroom Customer Advisor in Dunstable
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the kitchen and catering industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about helping customers find the right solutions for their needs.
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous roles in customer service or the catering sector. We love seeing how your background aligns with what we do at GGM Gastro, so don’t be shy about showcasing your skills!
Be Personable: In your cover letter, adopt a friendly tone and share a bit about yourself. We’re all about building relationships, so showing us your personality can really make your application stand out. Remember, we’re looking for team players who can connect with our customers!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application goes straight to us, and we can’t wait to read it! Plus, it shows you’re serious about joining the GGM family.
How to prepare for a job interview at GGM Gastro UK LtD
✨Know Your Products
Before the interview, make sure you’re familiar with GGM Gastro’s range of commercial kitchen equipment. Research their bestsellers and understand what makes them stand out. This will help you answer questions confidently and show your passion for the products.
✨Show Your Customer Service Skills
Prepare examples from your previous experience where you’ve successfully built customer relationships or resolved issues. Highlight your proactive approach and how you’ve gone above and beyond to ensure customer satisfaction. This is key for a Showroom Customer Advisor role.
✨Practice Your Communication
Since this role involves a lot of face-to-face and phone interactions, practice clear and confident communication. You might want to do mock interviews with friends or family, focusing on how you present ideas and engage with customers.
✨Dress the Part
GGM Gastro values a professional appearance, so dress smartly for your interview. A well-groomed look not only shows respect for the company but also reflects your understanding of the industry standards in catering and hospitality.