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- Tasks: Manage top National Account clients and ensure smooth operations in a fast-paced environment.
- Company: Join a dynamic team focused on customer satisfaction and efficient service delivery.
- Benefits: Gain valuable experience, develop skills, and work in a supportive team atmosphere.
- Other info: Opportunity for growth and learning in a collaborative environment.
- Why this job: Be part of a crucial team that directly impacts client satisfaction and operational success.
- Qualifications: Strong organisational skills, customer focus, and ability to work under pressure.
The predicted salary is between 25000 - 32000 £ per year.
Reporting to the Helpdesk Manager and working as part of a small team, Key Account Co‑Ordinators are responsible for the smooth running of our top National Account clients and their reactive glazing needs. Working within a fast paced office environment, the responsibilities and duties of the role include but are not limited to:
- Receipting and logging of jobs on Enterpryze system
- Updating of customer portals providing management information and key updates
- Producing and uploading of quotations/invoices to customer portals
- Providing support to the Account Managers/Head of National Accounts through varying administrative tasks when needed
- Liaising with branches and subcontractor network to ensure jobs are completed efficiently
Skills and qualifications:
- Industry knowledge advantageous
- Knowledge of SAP advantageous (Sales and Service Management element)
- Data Entry Skills
- Organisation and time management
- Analyzing Information
- Verbal Communication
- Reporting Skills
- Managing Processes
- Customer Focus
The ideal candidate for this role will need to be calm when under pressure, show strong customer service skills, be fully computer literate due to the varying customer portals used and have an eye for detail. Working within a small team, the success of the department is dependent on each team member working closely and supporting each other to ensure customer satisfaction.
Account Co-Ordinator employer: GG Glass and Glazing Ltd
Contact Detail:
GG Glass and Glazing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Co-Ordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your skills, especially in customer service and teamwork. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with various teams and clients, being articulate and clear is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are eager to join our team. Plus, it shows you're proactive and genuinely interested in the role.
We think you need these skills to ace Account Co-Ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your data entry skills, customer service experience, and any relevant industry knowledge to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Account Co-Ordinator role. Share specific examples of how you've managed processes or supported teams in the past – we love a good story!
Show Off Your Organisation Skills: Since this role requires strong organisation and time management, consider mentioning any tools or methods you use to stay organised. We want to see how you keep things running smoothly under pressure!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at GG Glass and Glazing Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of the glazing industry and any relevant software like SAP. Being able to discuss how you've used these tools in past roles will show that you're ready to hit the ground running.
✨Show Off Your Organisation Skills
Prepare examples of how you've managed multiple tasks or projects simultaneously. Since this role involves a lot of data entry and managing customer portals, demonstrating your organisational skills will be key to impressing the interviewers.
✨Be Customer-Focused
Think of specific instances where you've gone above and beyond for a customer. This role is all about ensuring client satisfaction, so showcasing your strong customer service skills will definitely set you apart.
✨Team Player Vibes
Since you'll be working closely with a small team, it's important to convey your ability to collaborate effectively. Share examples of how you've supported colleagues in the past and how you handle pressure in a team setting.