Fitness Instructor

About The Role: We’re looking for an energetic, confident, and friendly Fitness Instructor to join our team. You’ll play a vital role in motivating and engaging our members, ensuring they enjoy a positive, professional, and results-driven fitness experience. Day to day, you will welcome and assist members, carry out inductions and assessments, and create personalised fitness programmes. You’ll also lead group fitness classes, help maintain a clean and safe environment and contribute to the development of customer retention initiatives like monthly challenges. Hours of Work: 37.5 hours per week, worked across 5 days over 7 on a 3-week rolling rota. Shifts are scheduled flexibly between 06:00 and 22:30. Key Responsibilities: * Carry out cleaning duties, both general and specific to fitness equipment * Maintain a clean, welcoming, and safe gym environment * Ensure equipment is in safe working order and used appropriately by members * Deliver outstanding customer service and build positive relationships with members * Conduct member inductions, fitness assessments, and create tailored fitness programmes * Ensure external areas and access routes remain clean and tidy at all times * Support and develop customer retention schemes and fitness challenges * Act as a positive role model by upholding company values and professional standards * Complete all tasks in line with agreed schedules, procedures, and service levels * Maintain excellent personal hygiene and appearance, including correct uniform About You: * Minimum Level 2 Fitness Instructor qualification * Group exercise qualification (ETM or equivalent) * Passion for fitness and the ability to inspire and motivate others * Strong interpersonal and customer service skills * Professional, friendly, and approachable manner * Flexible, adaptable, and able to thrive in a fast-paced environment * High personal standards of presentation and hygiene Knowledge of fitness tracking or gym management systems About Us: At GFM we pride ourselves on service, innovation and the ongoing relationships we have with our client. We are not simply a facilities management company. By building lasting relationships with over 100 clients GFM have become one of the countries leading FM companies. We offer a full spectrum of FM services, including maintenance, cleaning, catering, security, horticulture, environment and energy. Which can be delivered as a single line or a tailored bundle, but what GFM do best is offer fully integrated bespoke solutions. Safeguarding Statement: Grosvenor House Group is committed to safeguarding and promoting the welfare of children and vulnerable adults. As part of our safer recruitment process, all candidates will be subject to pre-employment checks, including reference checks and an enhanced DBS disclosure. We welcome applications from all sections of the community and are committed to promoting diversity and equality in the workplace