At a Glance
- Tasks: Manage customer accounts and support sales in the German media market.
- Company: Join Getty Images, a leader in visual content with a collaborative team.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Other info: Fast-paced international setting with a focus on detail and accuracy.
- Why this job: Be the bridge between customers and our prestigious archive footage partners.
- Qualifications: 2+ years in customer service or sales support, fluent in German and English.
The predicted salary is between 30000 - 40000 € per year.
As a Product Specialist at Getty Images, you will act as the bridge between our prestigious archive footage content partners, customers, and sales representatives. You will join an experienced team of archive footage experts, supporting customers with clearances, delivery, and licensing, while maintaining a strong customer service mindset to drive revenue and grow the business. You are highly organised, detail-oriented, and capable of managing multiple customer enquiries and both short and long-term projects simultaneously.
Your Next Challenge
- Managing an assigned account base focused on the German broadcast and production market, while also supporting new business enquiries from German-speaking customers.
- Developing expertise in clearance and delivery processes across our content partners, enabling you to guide customers and internal sales teams on archive footage licensing.
- Conducting sales discovery, identifying opportunities and collaborating with sales representatives to support revenue growth and achieve team targets.
- Liaising with content partner teams to submit research, preview, and master requests, ensuring timely delivery across projects with competing deadlines.
- Providing outstanding customer service, building strong relationships and positioning the team as a trusted partner in the market.
- Supporting invoicing and administrative processes tailored to the broadcast and production industry segment.
What You'll Need
- Minimum of 2 years' experience in customer service, sales support, archive footage, or a related field.
- Preferred background in broadcast and production sales, archive research, or archive licensing.
- Fluent in German, with the ability to confidently communicate with German-speaking customers.
- Ability to work both independently and collaboratively to meet customer deadlines.
- Strong written and verbal communication skills in both English and German.
- High level of accountability and attention to detail, with a consistent track record of delivering accurate results.
- Comfortable working in a dynamic, fast-paced international environment.
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
Product Specialist, Media & Production - German Speaking in London employer: Getty Images
At Getty Images, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Product Specialist in the vibrant media and production sector, you will benefit from extensive professional development opportunities while working alongside a team of dedicated experts. Our commitment to diversity and inclusion, coupled with our dynamic international environment, ensures that every employee can thrive and contribute meaningfully to our mission.
StudySmarter Expert Advice🤫
We think this is how you could land Product Specialist, Media & Production - German Speaking in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Getty Images or similar companies. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by researching common questions for Product Specialists. Think about how your experience aligns with the role and be ready to share specific examples of your customer service skills and project management.
✨Tip Number 3
Show off your language skills! Since this role requires fluency in German, practice speaking and writing in German before your interview. It’ll demonstrate your confidence and readiness to engage with German-speaking customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Product Specialist, Media & Production - German Speaking in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Product Specialist. Highlight your experience in customer service and any relevant work in broadcast or production. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about archive footage and how your background makes you the perfect fit for our team. Don’t forget to mention your fluency in German!
Showcase Your Attention to Detail:In this role, being detail-oriented is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best selves, so double-check everything before hitting send!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Getty Images
✨Know Your Stuff
Make sure you brush up on the specifics of archive footage, licensing, and clearance processes. Familiarise yourself with Getty Images' offerings and how they cater to the German broadcast and production market. This will show your genuine interest and expertise during the interview.
✨Showcase Your Customer Service Skills
Prepare examples that highlight your experience in customer service and sales support. Think about times when you went above and beyond for a customer or successfully managed multiple enquiries. This will demonstrate your strong customer service mindset, which is crucial for this role.
✨Practice Your Language Skills
Since fluency in German is key, practice speaking and writing in both German and English. You might be asked to switch between languages during the interview, so being comfortable with both will help you shine and show your communication skills.
✨Be Organised and Detail-Oriented
Prepare to discuss how you manage competing deadlines and projects. Bring examples of how you've kept track of multiple tasks in previous roles. This will illustrate your organisational skills and attention to detail, which are essential for success in this position.
