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- Tasks: Manage customer relationships and drive contract renewals while enhancing client spending.
- Company: Leading visual media company with a vibrant culture in Greater London.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact on client success across Europe.
- Qualifications: Bilingual in English and French, with proven sales and negotiation skills.
- Other info: Exciting opportunity to work with diverse clients and develop your career.
The predicted salary is between 28800 - 48000 £ per year.
A leading visual media company is seeking a Customer Success Manager based in Greater London. The candidate will be responsible for renewing contracts and enhancing spending from a diverse European client base. This role requires experience in sales target achievements and the ability to manage customer relationships effectively in both English and French.
The ideal applicant will have a proven track record of growing accounts, conducting negotiations, and utilizing Salesforce to track progress and foster customer success.
Bilingual CSM: Renewals & Growth (French) in London employer: Getty Images
Contact Detail:
Getty Images Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual CSM: Renewals & Growth (French) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Customer Success Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your negotiation skills and be ready to discuss how you've successfully grown accounts in the past. We want to hear about your achievements, so have some solid examples at the ready.
✨Tip Number 3
Show off your bilingual skills! Make sure to highlight your proficiency in both English and French during conversations. This is a key part of the role, and we want to see how you can leverage that to enhance customer relationships.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and contributing to our success.
We think you need these skills to ace Bilingual CSM: Renewals & Growth (French) in London
Some tips for your application 🫡
Show Off Your Bilingual Skills: Since this role is all about managing relationships in both English and French, make sure to highlight your language skills right at the top of your application. We want to see how you can connect with our diverse European clients!
Demonstrate Your Sales Success: We’re looking for someone who has a solid track record in achieving sales targets. Share specific examples of how you've grown accounts or renewed contracts in your previous roles. Numbers speak volumes, so don’t be shy!
Tailor Your Application: Take a moment to customise your CV and cover letter for this position. Mention how your experience aligns with the responsibilities outlined in the job description. We love seeing applicants who take the time to connect their background with what we’re looking for.
Apply Through Our Website: To make sure your application gets into the right hands, apply directly through our website. It’s the best way for us to keep track of your application and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at Getty Images
✨Brush Up on Your Bilingual Skills
Since this role requires fluency in both English and French, make sure you're comfortable switching between the two languages. Practise common customer service scenarios in both languages to show your versatility during the interview.
✨Know Your Numbers
Be prepared to discuss your past sales achievements and how you've met or exceeded targets. Bring specific examples of how you've grown accounts and renewed contracts, as this will demonstrate your capability to drive success in the role.
✨Familiarise Yourself with Salesforce
As the job involves using Salesforce, it’s crucial to have a good understanding of the platform. If you can, brush up on its features and be ready to discuss how you've used it in previous roles to track progress and manage customer relationships.
✨Research the Company and Its Clients
Take some time to learn about the visual media company and its client base. Understanding their services and the industries they operate in will help you tailor your responses and show that you're genuinely interested in contributing to their success.
