Editorial Event Support Technician

Overview

The Editorial team provides our customers with premium, differentiated visuals across news, sports, and entertainment that cover real people, events, actions, and facts. We also grow and maintain one of the world’s most extensive archives of socially significant, historical photos, footage, and prints.

Who You Are: Getty Images is looking for an Editorial Event Support Technician who enjoys working across the entire life cycle of projects to provide technical support either onsite or remotely for our coverage of events domestically and internationally. The mission of the Editorial Event Support team at Getty Images is to work with photographers, editors, external vendors, and event organizers to ensure a smooth and quick delivery of images to our customers.

Your Next Challenge: You will join a team of highly collaborative and curious technicians who are comfortable working within a diverse set of environments, and willing to take initiative on their ideas. You’re ready to take on the challenge of setting up and running technology in non-traditional environments at the largest sporting, entertainment, and news events around the globe. As a member of the team, you will work to troubleshoot and resolve the inevitable problems that happen during live events. You will have the opportunity to continuously evaluate and provide guidance on the use of new technologies for improvements in imagery delivery.

Responsibilities

• Provide technical support onsite or remotely for editorial event coverage domestically and internationally.
• Set up and run technology in non-traditional environments at major events around the globe.
• Troubleshoot and resolve issues that arise during live events to ensure smooth image delivery.
• Evaluate and advise on the use of new technologies to improve imagery delivery.

What You’ll Need

• Solid understanding of TCP/IP networks and data communication technologies: network cabling, wired and wireless communications, routers, switches.
• AC/DC wiring and computer hardware repair.
• Strong familiarity with Windows and Mac OS environments.
• FTP and similar software for transferring files.
• Working knowledge of cloud services and tools; comfort with ClickUp, Slack, and Lucidchart.
• Ability to manage changing work flow, multitask during busy times, and stay productive during slower periods.
• Friendly presence, strong interpersonal skills, and ability to work well with others.

Nice to Have

• Familiarity with software and hardware used in digital imaging workflow; ability to troubleshoot related issues.
• Bachelor’s degree or equivalent experience; 4+ years related experience or training.
• Understanding or willingness to learn advanced computer/IT skills, including networking concepts.
• Ability to work independently and in team environments with various departments.
• Problem-solving mindset and initiative; flexibility to take on additional projects.

What You Can Expect: (Physical and Mental Demands & Requirements)

• Long hours and non-traditional work schedules due to events, including holidays and weekends.
• Valid UK driver’s license may be required for travel to event locations.
• Extensive travel domestically and internationally; ability to work on location for extended periods.
• Possession of a passport or the ability to obtain one.
• Occasional heavy lifting (up to 50 lbs) and frequent lifting up to 20 lbs.
• Frequent sedentary work; variable time standing or walking.
• Constant operation of computer and use of office equipment.
• Occasional operation of machinery, tools, or equipment; exposure to loud environments and outdoor conditions.

There’s a story in every picture, a narrative in every frame.

We believe in the power of visuals. Getty Images, iStock, and Unsplash offer a full range of content solutions to meet customer needs.

Working at Getty Images

Our goal is to be one of the best places to work globally. We value Leadership Principles, trust, transparency, and care. We are inclusive and focused on customers while delivering on commitments.

Getty Images is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex, or any other characteristic protected by applicable laws.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Information Technology

Industries

• Photography