Service Representative Apprentice
Service Representative Apprentice

Service Representative Apprentice

Hatfield Apprenticeship No home office possible
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At a Glance

  • Tasks: Join us as a Service Representative Apprentice, setting up EV chargers and supporting energy systems.
  • Company: Schneider Electric empowers everyone to optimise energy and resources for a sustainable future.
  • Benefits: Enjoy on-the-job training, mentoring, and mental health support while gaining valuable skills.
  • Why this job: Be part of a global leader in sustainability, making a real impact in your community.
  • Qualifications: Strong communication, problem-solving, and teamwork skills are essential for this role.
  • Other info: This apprenticeship offers a unique blend of practical experience and formal training.

Vacancy Description

  • EV Charger Setup: Inspect and set up Electric Vehicle (EV) chargers.
  • Energy Monitoring Systems: Assist with the installation and connection of Eco Structure Asset Advisor systems to monitor energy usage and efficiency.
  • Backup Power and Cooling Systems: Set up and maintain backup power systems, cooling systems, switchgear (electrical distribution), and transformers.
  • Equipment Updates and Repairs: Update and repair existing equipment and systems to ensure optimal performance.
  • Maintenance Support: Assist maintenance and inspection teams with their tasks to ensure equipment reliability.
  • Site Risk Assessments: Carry out risk assessments on site and complete safety documents to ensure a safe working environment.
  • Project Collaboration: Work closely with the Project Manager and Service Manager to support customer projects effectively.
  • Testing and Reporting: Record test results and create detailed reports on work completed at the site.
  • Business Promotion: Help promote the company’s services and identify new business opportunities to drive growth.

Training

During your apprenticeship, you will receive two types of training. On-the-job training will be delivered by Schneider Electric, your employer. You’ll receive training and supervision to help you perform your role. This will include skills and knowledge that are outside of the apprenticeship but necessary for the job. In addition to ‘on-the-job’ training, they will support you in other ways to ensure your success. Types of support will include:

  • A comprehensive induction
  • Mentoring or regular one-to-one guidance
  • Social enrichment and networking opportunities
  • Performance reviews
  • Mental health and wellbeing support
  • Feedback opportunities

Off-the-job training will be provided by a carefully selected training provider during your normal working hours. You will spend at least 20% of your working hours (approximately 6 hours per week) completing ‘off-the-job’ training. This is protected time and a requirement for apprenticeship delivery. This training will teach you the knowledge, skills, and behaviours outlined in the Level 4 Electrical power networks engineer apprenticeship standard, enabling you to achieve occupational competence.

Skills Required: Communication skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Analytical skills, Logical, Team working, Non-judgemental.

Service Representative Apprentice employer: Getting In Limited

Schneider Electric Limited is an exceptional employer that prioritises employee growth and development through comprehensive training and mentoring programmes. Located in Hatfield, the company fosters a collaborative work culture that embraces diversity and inclusion, ensuring that every team member feels valued while contributing to sustainable solutions in energy management. With a commitment to innovation and efficiency, Schneider offers apprentices the opportunity to gain hands-on experience in a global leader in industrial technology, making it a rewarding place to start your career.
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Contact Detail:

Getting In Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Representative Apprentice

✨Tip Number 1

Familiarise yourself with Schneider Electric's mission and values. Understanding their commitment to sustainability and efficiency will help you align your answers during interviews and demonstrate your enthusiasm for the role.

✨Tip Number 2

Gain some hands-on experience with electric vehicle chargers or energy monitoring systems, even if it's just through DIY projects or volunteering. This practical knowledge can set you apart from other candidates.

✨Tip Number 3

Network with current or former apprentices at Schneider Electric. They can provide valuable insights into the application process and what to expect during your apprenticeship, which can help you prepare effectively.

✨Tip Number 4

Prepare to discuss your problem-solving skills in detail. Think of specific examples where you've successfully tackled challenges, as this is a key skill for the Service Representative Apprentice role.

We think you need these skills to ace Service Representative Apprentice

Communication Skills
Attention to Detail
Organisation Skills
Customer Care Skills
Problem-Solving Skills
Analytical Skills
Logical Thinking
Team Working
Non-Judgemental Attitude
Technical Aptitude
Time Management
Basic Electrical Knowledge
Safety Awareness
Adaptability
Report Writing

Some tips for your application 🫡

Understand the Role: Read through the job description carefully to understand the responsibilities and skills required for the Service Representative Apprentice position. Tailor your application to highlight how your skills align with these requirements.

Craft a Strong CV: Create a CV that showcases your relevant experience, skills, and education. Emphasise any previous work or projects related to energy systems, customer service, or teamwork, as these are key aspects of the role.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the apprenticeship and Schneider Electric's mission. Mention specific examples of how your skills and experiences make you a great fit for the role and how you can contribute to their goals.

Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.

How to prepare for a job interview at Getting In Limited

✨Research Schneider Electric

Before your interview, take some time to learn about Schneider Electric's mission and values. Understanding their commitment to sustainability and efficiency will help you align your answers with their goals and demonstrate your genuine interest in the company.

✨Showcase Relevant Skills

Highlight your communication, problem-solving, and organisational skills during the interview. Be prepared to provide examples of how you've used these skills in past experiences, whether in school projects or part-time jobs, to show that you're a good fit for the Service Representative Apprentice role.

✨Prepare Questions

Have a few thoughtful questions ready to ask your interviewers. This could include inquiries about the training process, team dynamics, or specific projects you might be involved in. Asking questions shows your enthusiasm and helps you assess if the role is right for you.

✨Demonstrate Teamwork

Since the role involves collaboration with project managers and maintenance teams, be sure to discuss any experiences where you've successfully worked as part of a team. Highlight your ability to communicate effectively and contribute positively to group efforts.

Service Representative Apprentice
Getting In Limited
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