Ocean Freight Forwarder Apprentice

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Apply to: Ocean Freight Forwarder Apprentice

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Ocean Freight Forwarder Apprentice

Apply From: 10/01/2025

Learning Provider

Delivered by SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Employer

DHL GLOBAL FORWARDING (UK) LIMITED

Vacancy Description

• Develop relationships with customers (internal/external)
• Ensure all customer enquiries are responded to promptly and professionally
• Adhere to Customs Compliance procedures and documentation
• Ensure each ‘Job File’ is fully and accurately completed
• Work with Carriers and Handling Agents to resolve exceptions and discrepancies as they arise
• Work with DGF departments on Ocean freight planning and coordination
• Liaise with DGF Transport & Warehouse teams on Ocean freight planning and coordination
• Liaise with overseas offices on Ocean freight planning and coordination
• Maintain mandatory milestones through the Company\’s Freight Forwarding system
• Use Company systems to create, manage and maintain the movement of freight
• Update Company’s customer complaints with all required inputs
• Ensure that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g. anti corruption.
• Contribute to the ‘First Choice’ continuous improvement program
• Participate in Monthly Team briefing sessions
• Complete all statutory and mandatory training as and when required

Key Details

Vacancy Title

Ocean Freight Forwarder Apprentice

Employer Description

DHL Global Forwarding (DGF) is one of the five DHL divisions within DPDHL Group. DGF UK specialise in shipping freight by air and sea. We are the world and UK market leader for airfreight and number two for ocean freight. At DGF we have over 30,000 employees working across more than 200 countries. In the UK we have over 1,100 colleagues working across office, warehouse and transport roles. We collect, store and deliver the goods and handle customs formalities.

Vacancy Location

Tollbar Way Hedge End SO30 2UH

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

1000294943

Key Dates

Apply From

10/01/2025

Closing Date For Applications

2025-01-26 23:59:59

Interview Begin From

Possible Start Date

2025-02-03 00:00:00

Training

Training to be Provided

International Freight Forwarding Specialist Level 3 Apprenticeship Standard:

• On the job training delivered by the employer
• Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
• Allocation of an apprenticeship delivery coach who will carry out regular training
• Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours to progress and develop
• Identify, track and support 6 hours off the job training activities
• Quarterly formal progress review meetings, identifying learning achievements and next steps

Learning Provider

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Skills Required

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Presentation skills, Administrative skills, Number skills, Logical thinking, Team working, Initiative

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