Logistics Customer Service Apprentice

Apply to: Logistics Customer Service Apprentice

Learning Provider

Delivered by CITY COLLEGE PLYMOUTH

Employer

Babcock International

Vacancy Description

• At Babcock, defence logistics is more than just moving goods – it’s about ensuring our servicemen and women have what they need, when they need it, wherever they are in the world. As a Customer Service Practitioner, you’ll play a key role in this mission, supporting our customer-facing functions for both Babcock and the Royal Navy.
• Throughout your apprenticeship, you’ll undertake placements within our transport department, warehousing functions, and alongside our Logistics Senior Leadership Team. These experiences will help you develop your customer service skills as you build relationships with a variety of stakeholders, each with different needs, expectations and requirements.
• In this role, you’ll be a vital source of information about our range of products and services, and you’ll also be the first point of contact when challenges arise. This programme will give you the communication skills and techniques you need to deliver high-quality customer service in any scenario – whether you’re talking to customers face-to-face, on the telephone, or through email correspondence.

Key Details

Vacancy Title: Logistics Customer Service Apprentice

Vacancy Location: Devonport Royal Dockyard, Devonport, PL1 4SG

Wage Frequency: Custom

Number of Vacancies: 2

Vacancy Reference Number: 1000286792

Key Dates

Apply From: 10/11/2024

Closing Date For Applications: 2025-03-20 23:59:59

Interview Begin From:

Possible Start Date: 2025-09-01 00:00:00

Training

Training to be Provided

• You\’ll study to obtain the Level 2 Customer Service Practitioner apprenticeship standard through City College Plymouth.
• The majority of your learning will take place onsite at Devonport Royal Dockyard with a representative from City College Plymouth visiting on a regular basis to observe your work and complete progress reviews.
• After the initial 12-month training period, you’ll move to the End Point Assessment (EPA) phase for the final three months of the programme. During this time, you’ll complete a portfolio of evidence showcasing your work and skills.

Skills Required

Communication skills, Organisation skills, Team working, Initiative

Apply Now

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