LCL Import Gateway Freight Forwarding Apprentice (Ocean Freight)

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Apply to: LCL Import Gateway Freight Forwarding Apprentice (Ocean Freight)

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LCL Import Gateway Freight Forwarding Apprentice (Ocean Freight)

Apply From: 27/01/2025

Learning Provider

Delivered by SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Employer

DHL GLOBAL FORWARDING (UK) LIMITED

Vacancy Description

• Develop relationships with customers (internal/external)
• Ensure all customer enquiries are responded to promptly and professionally
• Adhere to Customs Compliance procedures and documentation
• Ensure each ‘Job File’ is fully and accurately completed
• Work with DHL internal offices, Inland logistic, warehouse and carriers to resolve exceptions and discrepancies as they arise
• Liaise with Inland logistic & Warehouse teams on Ocean freight planning and coordination
• Liaise with overseas offices on Ocean & Air freight planning and coordination
• Maintain mandatory milestones through the Company\’s Freight Forwarding system
• Use Company systems to create, manage and maintain the movement of freight
• Update the Company’s customer complaints system with all required inputs
• Learn warehouse processes and work flow
• Ensure that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g. anti-corruption.
• Contribute to the ‘First Choice’ continuous improvement program
• Participate in Monthly Team briefing sessions and weekly performance dialog meetings
• Complete all statutory and mandatory training as and when required

Key Details

Vacancy Title

LCL Import Gateway Freight Forwarding Apprentice (Ocean Freight)

Employer Description

DHL Global Forwarding (DGF) is one of the five DHL divisions within DPDHL Group. DGF UK specialise in shipping freight by air and sea. We are the world and UK market leader for airfreight and number two for ocean freight. At DGF we have over 30,000 employees working across more than 200 countries. In the UK we have over 1,000 colleagues working across office, warehouse and transport roles. We collect, store and deliver the goods and handle customs formalities.

Vacancy Location

Unit 2 Queen Elizabeth Distribution Park Essex RM19 1NA

Wage Frequency

Custom

Number of Vacancies

2

Vacancy Reference Number

1000298209

Key Dates

Apply From

27/01/2025

Closing Date For Applications

2025-02-23 23:59:59

Interview Begin From

Possible Start Date

2025-02-24 00:00:00

Training

Training to be Provided

International Freight Forwarding Specialist Level 3 Apprenticeship Standard:

• On the job training delivered by the employer
• Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
• Allocation of an apprenticeship delivery coach who will carry out regular training
• Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours to progress and develop
• Identify, track and support 6 hours off the job training activities
• Quarterly formal progress review meetings, identifying learning achievements and next steps

Learning Provider

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Skills Required

Communication skills, IT skills, Attention to detail, Customer care skills, Administrative skills, Results driven, Good interpersonal skills

Apply Now

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