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- Tasks: Resolve IT issues, set up firewalls, and troubleshoot hardware/software problems.
- Company: Join nTrust Systems Ltd, a team dedicated to excellent customer experiences with a 97% client retention rate.
- Benefits: Gain valuable qualifications, hands-on experience, and opportunities for growth in a supportive environment.
- Why this job: Be part of a Microsoft partnership programme that builds your tech skills and career potential.
- Qualifications: Strong communication, IT skills, attention to detail, and teamwork are essential.
- Other info: This apprenticeship offers training in Azure cloud technologies and relevant industry qualifications.
Duties:
- Resolve network, hardware and software issues
- Set up firewalls to safeguard IT systems
- Troubleshoot system and network problems
- Diagnosing and solving hardware or software faults
Employer Description:
We are proud of the team that we’ve built at nTrust. Our staff have all the opportunities they desire to grow their knowledge and enhance their skills. It’s their dedication and endeavours to provide an excellent experience for our customers that allows us to boast a 97% client retention rate.
Vacancy Location: 26 Holmethorpe Avenue Redhill RH1 2NL
Wage Frequency: Custom
Number of Vacancies: 1
Key Dates:
- Apply From: 09/02/2025
- Closing Date For Applications: 2025-03-06 23:59:59
- Possible Start Date: 2025-03-17 00:00:00
Training to be Provided:
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft's Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA's Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
- Learn on-premises and cloud-enabled technologies and services
- Learn technical content that aligns to and is relevant to employers and the market
- Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
- Get an introduction to Windows, Linux, and PowerShell
Skills Required:
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Team working
- Non-judgmental
IT Support Technician Apprenticeship employer: Getting In Limited
Contact Detail:
Getting In Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician Apprenticeship
✨Tip Number 1
Familiarise yourself with common IT support tools and software. Knowing how to use ticketing systems, remote desktop applications, and basic troubleshooting techniques will give you a solid foundation and show your potential employer that you're ready to hit the ground running.
✨Tip Number 2
Brush up on your communication skills. As an IT Support Technician, you'll need to explain technical issues in a way that non-technical users can understand. Practising clear and concise communication can set you apart during interviews.
✨Tip Number 3
Gain some hands-on experience, even if it's just through personal projects or volunteering. Setting up your own home network or helping friends with their tech issues can provide you with practical knowledge that will impress interviewers.
✨Tip Number 4
Research nTrust Systems Ltd and their services. Understanding their business model and the specific technologies they use will allow you to tailor your conversation during the interview, demonstrating your genuine interest in the company.
We think you need these skills to ace IT Support Technician Apprenticeship
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the IT Support Technician Apprenticeship. Understand the key responsibilities and required skills, such as resolving network issues and troubleshooting hardware or software faults.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the apprenticeship role. Emphasise your IT skills, communication abilities, and any previous experience in customer service or technical support.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the apprenticeship and explains why you are a good fit for nTrust Systems Ltd. Mention specific skills or experiences that relate to the duties outlined in the job description.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for an IT Support Technician.
How to prepare for a job interview at Getting In Limited
✨Show Your Technical Knowledge
Be prepared to discuss your understanding of network, hardware, and software issues. Brush up on common troubleshooting techniques and be ready to explain how you would resolve specific problems.
✨Demonstrate Communication Skills
Since IT support often involves explaining technical concepts to non-technical users, practice articulating your thoughts clearly. Use examples from past experiences where you successfully communicated complex information.
✨Highlight Teamwork Experience
nTrust values collaboration, so be sure to share instances where you've worked effectively in a team. Discuss how you contributed to group projects or resolved conflicts within a team setting.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
