IT Support Apprentice

IT Support Apprentice

Apply From: 13/12/2024

Learning Provider

Delivered by JUST IT TRAINING LIMITED

Employer

DESIGNER SOFTWARE LIMITED

Vacancy Description

• The IT Support Apprentice provides first-line responses to client issues and queries over the phone and via the helpdesk portal and email.
• The IT Support Apprentice will need to regularly liaise with the Implementation Team and Client Services to ensure clients smoothly transition from project to BAU and provide an exemplary level of service to existing clients.
• The IT Support Analyst will report directly to the Client Services Manager.
• The successful applicant will be responsible for investigating and solving all client support issues in a timely and thorough manner.
• As this is a client-facing role, the successful applicant must have strong communication skills and be able to work to deadlines.

Key Details

Vacancy Title

IT Support Apprentice

Employer Description

Designer Software Ltd specialise in developing an industry leading web-based Housing and Finance platform, HomeMaster, that uses state-of-the-art development technologies to remain future-proof and continue to meet the ever-evolving needs of the Social Housing Sector.

Vacancy Location

11 Whittle Court Milton Keynes MK5 8FT

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

1000291166

Key Dates

Apply From

13/12/2024

Closing Date For Applications

2024-12-23 23:59:59

Interview Begin From

Possible Start Date

2025-01-13 00:00:00

Training

Training to be Provided

• ICT (Information Communications Technician) Level 3 Apprenticeship Standard.
• You will also receive full training and support from the Just IT Apprenticeship team to increase your skills.
• Your training will include gaining a Level 3 IT qualification.

Learning Provider

JUST IT TRAINING LIMITED

Skills Required

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem-solving skills, Analytical skills, Logical thinking, Team working.

Apply Now

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