Customer Service Apprenticeship

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Customer Service Apprenticeship

Apply From: 26/05/2025

Learning Provider

Delivered by THE APPRENTICE ACADEMY LIMITED

Employer

CYCLOPS ELECTRONICS LTD

Vacancy Description

What You’ll Do:
As a Customer Service Apprentice, you’ll be a critical part of our sales operations. You’ll manage and strengthen global commercial relationships, provide vital support to the internal sales department, and play a part in driving company success. This role is perfect for someone wanting to learn sales administration and customer service, who’s eager to dive deeper into the sales process and embrace significant career growth opportunities.

Key Responsibilities:

• Accurately and promptly complete internal quotation requests
• Cultivate and strengthen relationships with existing customers
• Proactively follow up on quotes to drive sales growth
• Effectively manage time and opportunities to meet targets
• Process and monitor sales orders on the ERP system
• Manage customer information on our in-house CRM
• Monitor, measure, and report on customer performance
• Collaborate with the marketing team to promote our services

Key Details

Vacancy Title: Customer Service Apprenticeship

Employer Description

Cyclops Electronics, a global leader in electronic components distribution, is looking for a Customer Service Apprentice to join their Excess Inventory division at our head office in York, UK. If you are looking to start a career in Customer Service and eager to learn from industry professionals, we would love to hear from you. We understand that starting a new job can be daunting, but don’t worry! You will be supported throughout your journey by a network of mentors who will help you achieve your qualifications and progress along your apprenticeship journey. Don’t miss out on this fantastic opportunity. Apply now and take the first step towards a bright future.

Vacancy Location

LINK BUSINESS PARK OSBALDWICK YO10 3JB

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

1000322324

Key Dates

Apply From: 26/05/2025

Closing Date For Applications: 2025-06-27 23:59:59

Possible Start Date: 2025-09-01 00:00:00

Training

Training to be Provided:

On the job training will be given in our office in York.

The apprenticeship training will be a 100% online delivered programme via Teams or Zoom every fortnight for 2 hours. In addition, you would be expected to spend 3-4 hours per week completing learning activities set by your coaches, which you will be given time to do during your working hours.

Learning Provider

THE APPRENTICE ACADEMY LIMITED

Contact Details

Claire Thomson

Skills Required

Communication skills, IT skills, Attention to detail, Customer care skills, Administrative skills, Number skills, Team working

Apply Now

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