Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customer enquiries, manage appointments, and improve team processes.
- Company: Join UK Independent Medical Services, a leader in medical reporting since 2003.
- Benefits: Gain valuable experience while working towards a Level 3 Business Administration qualification.
- Why this job: Be part of a forward-thinking team that values innovation and customer satisfaction.
- Qualifications: Strong communication, IT skills, and a desire to learn are essential.
- Other info: This apprenticeship offers hands-on training with a dedicated assessor.
Duties include, but are not limited to the following:
- Updating the case management system
- Actioning allocated tasks and customer enquiries received by post, email, or telephone in line with department processes
- Liaise with customers, clients and suppliers in a professional and timely manner
- Booking client appointments considering distance and convenience
- Achieving personal and team KPI targets
- Regularly review processes and provide suggestions for efficiencies on the team
- Identify and escalate any issues accordingly
Key Details:
- Employer Description: UK Independent Medical (UKIM) is a leading provider of independent medical reporting services. In addition and through our Occupational Health services, we also support businesses in keeping their employees fit, happy and productive. Established in 2003, UKIM is supported by a team of over 200 employees and operates from offices in Durham. We serve over 800 individual customers in NHS, medical regulators, insurers and legal practitioners and are a forward-thinking company with a track record of providing customer-focused solutions that deliver convenience, speed, innovation and quality.
- Vacancy Location: Brenner House Rainton Bridge Business Park Houghton Le Spring DH4 5RA
- Number of Vacancies: 3
- Key Dates: Apply From 09/11/2024, Closing Date For Applications 2024-10-28 23:59:59, Possible Start Date 2024-11-11 00:00:00
Training: Training to be Provided. Candidate will work towards the following apprenticeship standard: Level 3 in Business Administration. The candidates must complete teaching and learning within UKIM on a dedicated day with their assessor. This is in line with the minimum off-the-job hours of 6 per week. Candidates must complete the End Point Assessment (EPA) following the 18 months on programme learning. EPA completes the apprenticeship.
Skills Required: Communication skills, IT skills, Attention to detail, Customer care skills, Administrative skills, Team working, Non-judgemental, Patience, Ability to build relationships, Professional, Desire to make a difference, Keen to develop.
Business Administration Apprenticeship employer: Getting In Limited
Contact Detail:
Getting In Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Administration Apprenticeship
✨Tip Number 1
Familiarise yourself with the company, UK Independent Medical Services Limited. Understanding their services and values will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Highlight your communication skills and customer care experience. Since the role involves liaising with customers and clients, be prepared to discuss specific examples where you've successfully handled enquiries or resolved issues.
✨Tip Number 3
Demonstrate your ability to work in a team and achieve KPIs. Think of instances where you've contributed to team goals or improved processes, as this will resonate well with the employer's focus on efficiency and collaboration.
✨Tip Number 4
Prepare questions about the apprenticeship programme and training opportunities. Showing that you're eager to learn and develop within the role can set you apart from other candidates and demonstrate your commitment to growth.
We think you need these skills to ace Business Administration Apprenticeship
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Business Administration Apprenticeship. Tailor your application to highlight how your experiences align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant skills, experiences, and education. Focus on showcasing your communication skills, attention to detail, and any previous customer service or administrative experience.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the apprenticeship and explain why you want to work with UK Independent Medical Services. Mention specific aspects of the company that appeal to you and how you can contribute to their goals.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Getting In Limited
✨Research the Company
Before your interview, take some time to learn about UK Independent Medical Services Limited. Understand their services, values, and recent developments. This will help you tailor your answers and show genuine interest in the company.
✨Prepare for Common Questions
Anticipate questions related to customer service, teamwork, and administrative tasks. Think of examples from your past experiences that demonstrate your skills in these areas, as they are crucial for the role.
✨Showcase Your Communication Skills
Since the role involves liaising with customers and clients, be prepared to demonstrate your communication skills during the interview. Practice clear and concise responses, and don’t hesitate to ask for clarification if needed.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and willingness to engage.
