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- Tasks: Support partner relations, manage communications, and ensure timely payments for our fleet partners.
- Company: Join Gett, a leading platform connecting corporate customers with licensed taxi and private hire companies.
- Benefits: Enjoy a hybrid work model, competitive salary, and full training in Salesforce and data management.
- Why this job: Gain valuable B2B communication skills and experience in operations while networking and exploring your strengths.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: Opportunity for growth into various roles like project management and business development.
The predicted salary is between 16800 - 28000 £ per year.
Hybrid: 3 days a week in the office- Core hours 10-3 (Holborn)
We have an exciting opportunity to join our partner management team here at Gett. You’ll be keeping our corporate customers moving by helping manage our relationships with our partner fleets, licensed taxi and private hire companies across England, Scotland and Northern Ireland. You’ll be developing the relationships, processes and data we need to provide the best possible service.
What you will be doing:
- Support the partner relations manager in triaging and responding to operational enquiries and onboarding new fleets to our platform
- Use Salesforce to maintain and improve our database of active fleet partners (full training will be provided)
- Assist in the design, creation and introduction of processes to best manage our fleet partners
- Take responsibility for the monitoring of several key performance indicators, making recommendations to the team on which areas to prioritise
- Help ensure our partners get paid on time by finding efficient ways to match their invoices with our data
- Own the process for organising and supporting our clients with events and special requirements
- Manage the communications with several of our regional partners, sending out regular communications, updates and performance reports
What you will learn:
- How to communicate effectively with B2B clients
- Develop skills in solving business problems collaboratively
- Time management, balancing multiple tasks and prioritising efficiently
- How to manage small projects and work in cross-functional teams
- Manipulation and interpretation of data in Google Sheets and Tableau
- How to use Salesforce as a tool to manage multiple customers
This team will give you broad experience in operations at Gett. The successful candidate will be encouraged and supported in networking and identifying their own strengths and interests. Members of this team are typically operations generalists who have gone on to a wide variety of roles, including: project management, business development, partner management and product operations.
Interview Process:
- Talent Screen– (15-20mins) Talent and People Partner Joe Phillips will be asking around your experience and motivations
- Video Interview-(1 hour video call) The team will be diving deeper into your experience, you will also have the chance to ask questions!
- On Site Interview– (1hr) Here you will meet Patrick- Senior Director UK Marketplace
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Partner Management Specialist employer: Gett
Contact Detail:
Gett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partner Management Specialist
✨Tip Number 1
Familiarize yourself with Salesforce before the interview. Even though full training will be provided, having a basic understanding of how to navigate and utilize Salesforce can set you apart from other candidates.
✨Tip Number 2
Brush up on your data manipulation skills, especially in Google Sheets and Tableau. Being able to demonstrate your ability to analyze and interpret data will show that you're ready to take on the responsibilities of monitoring key performance indicators.
✨Tip Number 3
Prepare examples of how you've effectively communicated with B2B clients in the past. This role requires strong communication skills, so showcasing your experience in managing client relationships will be beneficial.
✨Tip Number 4
Think about how you would approach organizing events or special requirements for clients. Having a few ideas ready to discuss during the interview can demonstrate your proactive mindset and readiness to contribute to the team.
We think you need these skills to ace Partner Management Specialist
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Partner Management Specialist position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have in partner management, operations, or customer relations. Use specific examples that demonstrate your ability to manage relationships and solve business problems.
Showcase Your Skills: Mention your proficiency with tools like Salesforce, Google Sheets, and Tableau if applicable. Highlight your ability to analyze data and manage multiple tasks efficiently, as these are crucial for the role.
Prepare for Interviews: Anticipate questions related to your experience with B2B clients and your approach to managing partnerships. Prepare thoughtful questions to ask during the interviews to show your interest in the role and the company.
How to prepare for a job interview at Gett
✨Understand the Role
Make sure you have a clear understanding of the Partner Management Specialist role. Familiarize yourself with the responsibilities, especially around managing partner relationships and using Salesforce. This will help you answer questions confidently and show your enthusiasm for the position.
✨Prepare Questions
During the video interview, you'll have the chance to ask questions. Prepare thoughtful questions about the team dynamics, the tools they use, and how success is measured in this role. This shows your interest and helps you assess if the company is the right fit for you.
✨Showcase Your Problem-Solving Skills
Be ready to discuss examples from your past experiences where you've solved business problems collaboratively. Highlight any instances where you improved processes or managed projects, as these are key aspects of the job.
✨Demonstrate Communication Skills
Since effective communication with B2B clients is crucial, practice articulating your thoughts clearly. Use examples that showcase your ability to manage communications and updates with partners, as this will be an important part of your role.
