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- Tasks: Provide L3 support and manage Linux systems for diverse customer environments.
- Company: Getronics is a global tech leader with over 4,000 colleagues delivering innovative IT solutions.
- Benefits: Enjoy 25 days holiday, hybrid working, training opportunities, and a flexible benefits package.
- Why this job: Join a collaborative team focused on excellence and continuous improvement in a dynamic environment.
- Qualifications: Experience in system administration, scripting, and ITIL/Agile fundamentals required.
- Other info: Participate in community volunteering and enjoy a global recognition programme.
The predicted salary is between 30000 - 42000 £ per year.
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Getronics is a global leader in technology solutions with a team of over 4,000 colleagues in 22 centres, providing comprehensive end-to-end services across the globe. Our mission is to deliver and continually evolve reliable IT services and solutions to empower organisations to maximise their business potential.
We have an exciting opportunity for a Linux Technical Specialist to join our team in the Glasgow!
What we can give you:
- 25 days holiday (with the opportunity to buy/sell extra days) plus statutory bank holidays
- Hybrid working anywhere in Glasgow, 2 days office based.
- Full training provided as part of robust induction process, including opportunities for continual development with our NorthStar online learning platform which has over 80,000 courses available
- Employee Referral Scheme
- Flexible benefits package that aims to offer something for everyone
- GetVibes – our active listening program enabling us to connect and listen to feedback from all colleagues, as a business we then work together to devise action plans to continually improve and develop Getronics!
- 24/7 advice and support across a wealth of topics with free access to our Employee Assistance Programme
- To give back to the community and in support of our global ESG programme, you’ll be given 1-day paid leave to participate in local volunteering projects
- Company Pension Scheme, plus life assurance, and access to our free Digital GP App via Aviva
- Private medical cover after 12 months
- Global Recognition Program – 40+ awards were made last year under our RecogniseMe scheme
Team Purpose:
The Linux Team within the Operations Tower comprises of 10+ highly experienced team members who are geographically distributed and are managing medium to very complex customer environments. The team strive for perfection in Design, delivery and Operations and targets to keep the customers delighted.
Role Purpose:
What to expect:
- L3 support for any BAU task (incidents/service requests/changes) ensuring SLAs are met.
- Deployment, configuration, and management of Linux systems according to best practices and standards
- Ensuring ITIL / Agile procedures are followed, Incident Management and Change Management processes.
- Collaboration with other team members or other teams to develop, improve automation strategies and deployment processes.
- Collaboration with architects and design team when required.
- Knowledge sharing, documentation
- Incorporation of best practices and standards
- Internal and external projects support
- Ability to work on several customers with different implementations of supported technologies.
- Participation in Service Acceptance duties ensuring solutions are supportable by team.
- Participation in the teams out of hours on-call support rota and be able to work overtime when required.
- Ensure all working time is accounted for within the timesheet system to ensure accurate charge back to our end clients.
What we expect from you:
System administration
- RHEL
- SUSE
- Ubuntu
- Debian
Configuration Management/Automation
- Red Hat Satellite server / Uyuni
- Python, Java, shell scripting
- Ansible
- Gitlab
- Terraform
Containers
- Docker
- OpenShift
Middleware/Web servers
- Apache / Nginx
- MySql / MariaDB
- Memcache
- HAProxy
- Ability to troubleshoot, research and diagnose root cause for an incident or problem.
- Excellent communication skills (both verbal and written)
- Understanding of ITIL / Agile Service Management fundamentals
- Knowledge of IT process tools such as Service-Now would be beneficial.
- Experience of working in a similar ICT Managed Services environment would be beneficial.
- Collaborator but also be able to work on their own or with a multilingual / remote team.
What to do next:
As a business, we offer an Employee Referral Programme, if you have someone in your life you think would be a perfect fit then send them a link to the career’s webpage.
We are committed to equal opportunities for all staff and applications from individuals are encouraged, regardless of age, disability, gender, sexual orientation, race, religion, or belief, relationship status, and families.
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Linux Technical Specialist employer: Getronics
Contact Detail:
Getronics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Linux Technical Specialist
✨Tip Number 1
Familiarise yourself with the specific Linux distributions mentioned in the job description, such as RHEL, SUSE, Ubuntu, and Debian. Having hands-on experience or relevant projects to discuss can really set you apart during the interview.
✨Tip Number 2
Brush up on your knowledge of configuration management and automation tools like Ansible, GitLab, and Terraform. Being able to demonstrate your practical skills with these tools will show that you're ready to hit the ground running.
✨Tip Number 3
Prepare to discuss your experience with ITIL and Agile methodologies. Understanding these frameworks is crucial for the role, so be ready to share examples of how you've applied them in past positions.
✨Tip Number 4
Highlight your collaboration skills, especially in a remote or multilingual environment. Be prepared to share instances where you've successfully worked with diverse teams, as this aligns with the company's values and team dynamics.
We think you need these skills to ace Linux Technical Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills related to Linux system administration, configuration management, and automation. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your understanding of the Linux environment. Mention specific projects or experiences that align with the responsibilities outlined in the job description.
Showcase Technical Skills: In your application, clearly list your technical skills such as proficiency in RHEL, Ubuntu, Python, and Ansible. Provide examples of how you've used these skills in previous roles to solve problems or improve processes.
Highlight Collaboration Experience: Since the role involves collaboration with various teams, include examples of past teamwork experiences. Emphasise your ability to work both independently and as part of a multilingual or remote team.
How to prepare for a job interview at Getronics
✨Know Your Linux Distributions
Familiarise yourself with the various Linux distributions mentioned in the job description, such as RHEL, SUSE, Ubuntu, and Debian. Be prepared to discuss your experience with these systems and how you've managed them in past roles.
✨Demonstrate Your Scripting Skills
Since scripting is a key part of the role, brush up on your Python, Java, and shell scripting skills. Be ready to provide examples of how you've used automation tools like Ansible or Terraform in previous projects.
✨Understand ITIL and Agile Principles
Make sure you have a solid understanding of ITIL and Agile methodologies, as these are crucial for the role. Be prepared to discuss how you've applied these principles in your work, particularly in incident and change management.
✨Showcase Your Collaboration Skills
The role requires collaboration with various teams, so be ready to share examples of how you've successfully worked in a team environment. Highlight any experiences where you've contributed to knowledge sharing or improved processes through teamwork.
