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For Companies At a Glance
- Tasks: Support and develop customer websites while learning new skills in a dynamic team.
- Company: Getronics, a global tech leader with a diverse and inclusive culture.
- Benefits: Flexible working, 25 days holiday, hybrid options, and extensive training opportunities.
- Why this job: Join a supportive team and make a real impact on exciting projects.
- Qualifications: IT background with a focus on customer service and problem-solving skills.
- Other info: Opportunities for career growth and community volunteering.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Junior Application Support Developer – Getronics, Northampton, UK
Getronics is a global technology leader with a diverse team of over 4,000 colleagues in 22 centres. Our mission is to deliver reliable IT services and solutions that empower organisations to maximise their business potential.
What we can give you
- 37.5‑hour working week with flexible working options
- 25 days holiday (plus statutory bank holidays)
- Hybrid working – 2 days in the office (Rushden)
- Full training and continuous development through our NorthStar online learning platform (80,000+ courses)
- Employee referral scheme
- Flexible benefits package tailored to a wide range of needs
- GetVibes – active listening programme that enables continuous improvement
- 24/7 Employee Assistance Programme access
- 1‑day paid leave to volunteer in local community projects (ESG support)
- Company pension scheme, life assurance, and free Digital GP App via Aviva
- Private medical cover from 12 months
- Global Recognition Program – 40+ awards last year under RecogniseMe
Role Purpose
An opportunity to join an experienced support and development team as a junior consultant to support and further develop our customer’s website. Training will be provided. We are seeking self‑motivated individuals with an IT background ready to learn and develop new skills.
What to expect – Responsibilities
- Develop and support the website and associated applications.
- Assist the Team Leader in future projects through full project life cycle (specification, development, system testing, implementation and ongoing support).
- Provide technical support to the customer and attend daily Scrum Teams meeting.
- Participate in out‑of‑hours support for deployments and other business‑critical events.
- Act as an IT ambassador, balancing customer satisfaction and efficiency.
- Own incidents and IT requests, resolving and communicating on a timely basis.
- Escalate customer issues and coordinate closely with other service teams.
- Monitor and prioritise workloads; work independently and as part of a team.
- Provide remote support via remote access tools and clear communication.
- Self‑train on current development and programming methodologies whilst supporting existing systems.
What we expect from you – Qualifications
- Strong customer focus, ensuring delivery of exceptional service and superior value.
- Experience using best‑practice IT Service Management tools for handling customer tickets.
- ITIL knowledge in Incident Management and other ITIL Service Operations (advantage).
Required Technical Skills
- .NET developer in C# using Visual Studio and GitHub.
- SQL Server knowledge including Stored Procedures and Indexing.
Desirable Technical Skills
- SOLR knowledge.
- Linux skills.
- Previous experience in a support and development role.
- Exposure to iOS and Android app development.
What to do next
If this role matches your skills and you are looking for a new opportunity, please submit your CV and contact details below. We would appreciate a short message explaining why you are interested in the position and Getronics.
As a business, we offer an Employee Referral Programme. If you know someone who would be a perfect fit, please send them a link to the careers page.
If you would like to ask any questions regarding our vacancies, Getronics or anything else, please don’t hesitate to get in touch. The Talent Acquisition team will be available on 0141 814 1055 or email into weallmakeuk@getronics.com.
We are committed to equal opportunities for all staff and applications from individuals are encouraged, regardless of age, disability, gender, sexual orientation, race, religion, or belief, relationship status, and families.
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Junior Application Support Developer employer: Getronics
Contact Detail:
Getronics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Application Support Developer
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Junior Application Support Developer role at Getronics. You never know who might have the inside scoop or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research Getronics and understand their mission and values. Think about how your skills in .NET, C#, and SQL Server can contribute to their goals. Show them you’re not just another candidate, but someone who genuinely wants to be part of their team.
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Junior Application Support Developer position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you can easily tailor your application to highlight your relevant skills and experiences that match what Getronics is looking for.
We think you need these skills to ace Junior Application Support Developer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Junior Application Support Developer role. Highlight your IT background, any relevant experience with .NET and SQL Server, and showcase your customer service skills. We want to see how you fit into our team!
Craft a Compelling Cover Message: When you send in your application, include a short message explaining why you're interested in this position and what excites you about Getronics. This is your chance to show us your personality and enthusiasm!
Show Off Your Skills: Don’t forget to mention any technical skills you have that align with the job description, like your experience with GitHub or any knowledge of ITIL practices. We love seeing candidates who are eager to learn and grow with us!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to the right people. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Getronics
✨Know Your Tech
Make sure you brush up on your .NET and C# skills before the interview. Familiarise yourself with Visual Studio and GitHub, as these are key tools for the role. Being able to discuss your experience with SQL Server, including stored procedures and indexing, will definitely impress.
✨Show Your Customer Focus
Getronics values strong customer service, so be ready to share examples of how you've provided exceptional support in the past. Think about specific situations where you resolved issues or improved customer satisfaction, and be prepared to discuss them.
✨Understand Agile Methodologies
Since you'll be participating in daily Scrum meetings, it’s a good idea to understand Agile principles. Brush up on what Scrum entails and be ready to discuss how you can contribute to team dynamics and project success.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, training opportunities, and the projects you might be working on. This shows your genuine interest in the role and helps you assess if Getronics is the right fit for you.
