Application Support Consultant

Getronics is a global ICT integrator with a long history that extends over 135 years, across various locations in the UK, Europe, Asia Pacific and Latin America. Getronics are the founders and leading member of the Global Workspace Alliance with a unique model that provides customers with consistent IT services. Our vision is to reimagine the digital future one customer at a time.

We have an exciting opportunity for an Application Support Consultant to join our team in the UK.

What we can give you:

• 37.5 hours, Monday to Friday between the hours of 8am and 5.30pm, with regular out of hours required.
• This role can be based anywhere in the UK, remotely.
• Great opportunities for career progression.
• 25 days holiday (with the opportunity to buy/sell extra days) plus statutory bank holidays.
• Full training provided as part of a robust induction process, including opportunities for continual development with our NorthStar online learning platform which has over 80,000 courses available.
• Employee Referral Scheme – if successful you could earn £750.
• Flexible benefits package that aims to offer something for everyone.
• GetVibes – our active listening program enabling us to connect and listen to feedback from all colleagues, as a business we then work together to devise action plans to continually improve and develop Getronics!
• 24/7 advice and support across a wealth of topics with free access to our Employee Assistance Programme.
• To give back to the community and in support of our global ESG programme, you’ll be given 1-day paid leave to participate in local volunteering projects.
• Company Pension Scheme, plus life assurance, and access to our free Digital GP app via Aviva.
• Private medical cover after 12 months.
• Global Recognition Program – 40+ awards were made last year in the UK under our RecogniseMe scheme.

What to expect:

• Responsible for the support and ongoing development of the client’s ETL middleware systems.
• Ability to provide 24/7 application support and application development to our UK customer.
• Ability to help maintain strong relationships with our customer which spans many years and enhance their applications and expand the services.
• Providing full technical support to the customer, including development and support to external suppliers.
• Opportunity to assist the team leader in future projects through full project life cycle (specification, development, system testing, implementation, and ongoing support).

What we expect from you:

• Relevant experience working in a support and development role will be advantageous.
• Strong communication skills with clients, colleagues, and management.
• You will take on full responsibility, with customers at your focus, and the ability to make good judgements.
• Ability to take initiative.
• Proven experience of implementing new systems, with the ability to understand and maintain/enhance existing systems.
• Strong problem-solving skills.
• Time managed and organised, you can meet SLA’s that are prescribed and take appropriate action to ensure none of them are exceeded.
• Strong analytical capability.
• Experience in the following: Object-oriented programming or ETL tool – ideally in a product such as IBM’s WebSphere DataStage TX (Mercator), Unix shell scripting/programming – Ideally Solaris, Relational Databases/SQL – in particular Oracle DB, Knowledge of Job scheduling tools such as IBM Workload scheduler.

If you think you have 50% or even 75% of what we are looking for and know you are capable of the responsibilities and duties at hand, we encourage you to apply! Not all applicants require 100% of what we expect. This will prove you are willing to develop, learn and grow professionally and personally.

What to do next:

If this ticks your boxes, and you are looking for a new and exciting opportunity, then please apply below with a copy of your CV and your contact details. We would appreciate a short message as to why you are interested in the position and Getronics! As a business, we offer an Employee Referral Programme, if you have someone in your life you think would be a perfect fit then send them a link to the career’s webpage. If you would like to ask any questions regarding our vacancies, Getronics as a business, or anything else, please don’t hesitate to get in touch. The Talent Acquisition team will be available on 0141 815 1055 or alternatively, email into weallmakeuk@getronics.com.

We are committed to equal opportunities for all staff and applications from individuals are encouraged, regardless of age, disability, gender, sexual orientation, race, religion, or belief, relationship status, and families.