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For Companies At a Glance
- Tasks: Manage bookings and provide excellent service to customers.
- Company: Join a dynamic hospitality group in London.
- Benefits: Full-time hours with a supportive team environment.
- Why this job: Gain valuable experience in the hospitality industry while making a difference.
- Qualifications: Experience in reservations and strong communication skills required.
- Other info: Immediate interviews available for suitable candidates.
The predicted salary is between 28800 - 43200 £ per year.
Overview
TEMPORARY RESERVATIONS AGENT
LONDON
Get Recruited are recruiting on behalf of a hospitality group who are seeking a temporary reservation agent to join their team. You will work full time Monday – Friday (40 hour working week).
Responsibilities
- Managing bookings.
- Processing reservation requests.
- Updating and maintaining the systems, processing bookings and ensuring all contact information is correct.
- Supporting with group or complex bookings when required.
- Deliver excellent service.
- Maintain detailed and accurate booking records in the reservations system.
- Ensure all quotes, amendments and confirmations are accurate.
- Provide professional and friendly communication at every stage of the booking journey.
Qualifications
- Experience from a Reservations Agent, Reservations Executive, Corporate Hospitality, Serviced Apartments, Group Reservations, Global Reservations, Hotel Reservations, Aparthotels, or Business Travel Background.
- Must have experience using reservations systems.
- Strong communication and service skills – professional, warm and solution-focused.
- Excellent attention to detail and accuracy.
We are progressing suitable candidates to interview immediately for this position, therefore, if you are interested and have the right experience then please send your CV for immediate consideration.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website).Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.We are an equal opportunities employer and we never charge candidates a fee for our services.
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Temporary Reservations Agent employer: GetRecruited UK Ltd
Contact Detail:
GetRecruited UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Reservations Agent
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a temporary reservations agent role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Practice your communication skills! Since this role requires excellent service and professional interaction, consider doing mock interviews with friends or family. This will help you articulate your experience and show off your warm, solution-focused approach.
✨Tip Number 3
Familiarise yourself with common reservation systems! If you’ve used any specific software before, brush up on it. If not, do a bit of research on popular systems in the industry. Being knowledgeable can give you an edge during interviews.
✨Tip Number 4
Apply through our website! We’re all about making the application process smooth and easy. Plus, applying directly can sometimes get your CV in front of the right people faster. Don’t miss out on that opportunity!
We think you need these skills to ace Temporary Reservations Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in reservations and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your relevant background!
Craft a Friendly Cover Letter: Your cover letter is your chance to show off your personality! Keep it professional but warm, and explain why you’re excited about the Temporary Reservations Agent role with us.
Double-Check Your Details: Attention to detail is key in this role, so make sure all your contact information is correct on your application. We wouldn’t want to miss out on connecting with you because of a typo!
Apply Through Our Website: For the best chance of getting noticed, apply directly through our website. It’s quick and easy, and we’ll be able to process your application faster!
How to prepare for a job interview at GetRecruited UK Ltd
✨Know Your Stuff
Make sure you’re familiar with the hospitality industry and the specific role of a Reservations Agent. Brush up on common booking systems and processes, as well as any relevant experience you have in managing reservations or customer service.
✨Showcase Your Communication Skills
Since this role requires excellent communication, practice articulating your thoughts clearly and professionally. Prepare examples of how you've successfully handled customer inquiries or resolved issues in previous roles to demonstrate your warm and solution-focused approach.
✨Attention to Detail is Key
Highlight your attention to detail during the interview. You might be asked about how you ensure accuracy in bookings and records, so think of specific instances where your meticulous nature has made a difference in your work.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about team dynamics or how they handle complex bookings.
