At a Glance
- Tasks: Manage client relationships and drive revenue growth through upselling and cross-selling.
- Company: Join a growing tech company offering innovative Software & ERP solutions.
- Benefits: Hybrid work, competitive salary up to £32K, plus bonuses.
- Other info: Collaborative environment with opportunities for professional growth.
- Why this job: Be the key contact for clients and make a real impact on their success.
- Qualifications: Experience in account management and strong communication skills required.
The predicted salary is between 28800 - 38400 € per year.
THE OPPORTUNITY: We are working with a growing technology business that provides Software & ERP solutions and is now seeking a proactive, commercially minded Account Manager to join their team. This is a key role responsible for ensuring clients receive exceptional service, while also identifying opportunities to add further value. Are you an experienced Account Manager looking to take ownership of a portfolio of established clients? Do you thrive in a customer-focused role where you can build strong relationships, drive revenue growth, and collaborate with multiple internal teams? If so, this opportunity could be perfect for you.
The Role: As an Account Manager, you will act as the primary point of contact for your assigned customers, ensuring their needs are met and that they gain maximum value from the services provided. You will nurture long‑term relationships, understand client goals, and work closely with internal teams including sales, support, operations, and product development to deliver a seamless service experience. A core part of this role involves identifying upsell and cross‑sell opportunities within existing accounts, preparing proposals, and securing additional business to meet annual revenue targets. This position suits someone highly organized, confident in communication, commercially aware, and passionate about delivering best‑in‑class customer service.
Key Responsibilities:
- Client Relationship Management
- Act as the main point of contact for a designated portfolio of clients
- Build and maintain strong, long‑term relationships
- Respond promptly and professionally to client queries and concerns
- Sales & Revenue Growth
- Identify opportunities for upselling and cross‑selling
- Work towards annual sales and revenue targets
- Prepare and present tailored proposals, handling negotiations to secure agreements
- Service Delivery Coordination
- Ensure smooth delivery of services by collaborating with internal operations, support, and product teams
- Monitor service levels and address issues proactively
- Keep clients updated on service enhancements and product developments
- Internal Collaboration
- Work closely with cross‑functional teams to align on service delivery
- Share client feedback to support continuous improvement
- Act as a liaison between clients and internal departments to ensure seamless communication
- Track KPIs relating to account performance, customer satisfaction, and service delivery
Skills & Experience Required:
- Experience in an Account Manager, Client Success, Customer Success, Client Account Manager, Customer Account Manager, Key Account Manager or similar role
- Strong verbal and written communication skills
- Proven ability in sales, upselling, or revenue‑focused account management
- Excellent relationship‑building skills
- Confident problem solver with a customer‑first approach
- Highly organized, able to manage multiple priorities
- Comfortable working cross‑functionally with varied internal teams
Account Manager in Manchester employer: GetRecruited UK Ltd
Join a dynamic technology business in Kirkham as an Account Manager, where you will thrive in a supportive and collaborative work culture that prioritises employee growth and development. With a competitive salary of up to £32K plus bonuses, you will have the opportunity to build strong client relationships while working alongside talented teams to drive revenue growth. This role not only offers a chance to make a meaningful impact but also provides a hybrid working model that promotes work-life balance and flexibility.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Account Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company and its clients. We want you to show off your knowledge about their services and how you can add value. Tailor your answers to highlight your experience in client relationship management and upselling.
✨Tip Number 3
Practice your pitch! You’ll need to present tailored proposals, so get comfortable talking about your past successes in driving revenue growth. We suggest doing mock interviews with friends or mentors to refine your delivery.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, we’re here to support you every step of the way!
We think you need these skills to ace Account Manager in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Account Manager role. Highlight your experience in client relationship management and any sales achievements. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for customer service and your ability to build strong relationships. Let us know why you're the perfect fit for this role at StudySmarter.
Showcase Your Communication Skills:Since communication is key in this role, make sure your application is clear and professional. We love candidates who can express their thoughts well, so don’t hold back on showing off your writing skills!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at GetRecruited UK Ltd
✨Know Your Clients
Before the interview, research the company’s existing clients and their industries. Understanding their needs and challenges will help you demonstrate how you can add value as an Account Manager.
✨Showcase Your Communication Skills
Prepare to discuss examples of how you've effectively communicated with clients in the past. Highlight your ability to build relationships and resolve issues, as this is crucial for the role.
✨Demonstrate Your Sales Acumen
Be ready to talk about your experience with upselling and cross-selling. Share specific instances where you successfully identified opportunities and how you approached those conversations.
✨Collaborate and Coordinate
Think of examples where you worked with cross-functional teams to deliver exceptional service. This will show your potential employer that you can effectively liaise between clients and internal departments.
