At a Glance
- Tasks: Manage insurance admin tasks and support new business and policy renewals.
- Company: Friendly and growing insurance brokerage in Lutterworth.
- Benefits: Competitive salary, training opportunities, and a supportive team environment.
- Other info: Opportunities for internal progression and professional development.
- Why this job: Join a dynamic team and make a real impact in the insurance industry.
- Qualifications: 2 years' experience in insurance and strong attention to detail.
The predicted salary is between 28000 - 28000 £ per year.
Insurance Administrator Location: Lutterworth Salary: Up to £28,000
Overview
This is an opportunity to join a small friendly insurance brokerage that has grown recently. As an Insurance Administrator you will use the Acturis CRM system to complete required administrative tasks for both New Business and Policy Renewals. You will work with a team of six admin professionals responsible for a range of office duties, including periodically answering incoming calls. The firm values internal progression and training; if you have worked in an insurance environment and have a background in administration, apply today.
Responsibilities
- Send renewal declarations and proposal forms.
- Manage assigned diary entries.
- Issue policy documents and EL certificates and update client records accordingly after scrutiny.
- Scrutinise all policy documents and EL certificates and update client records accordingly.
- Collate ERNs from clients.
- Check sanctions list for all existing clients.
- Update client records in Acturis accordingly and maintain paper file if necessary.
- Process MTAs.
- Invoice clients.
- Identify and cross-sell opportunities.
- Professionally handle incoming requests from customers and ensure issues are resolved promptly and thoroughly.
- Troubleshoot customer issues over the phone.
- Use automated information systems to analyse the customer's situation.
- Maintain a balance between company policy and customer benefit in decision making.
- Handle issues in the best interest of both customer and company.
- Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience.
- Compile and generate reports related to customer-service surveys.
Person Specification
- Minimum of 2 years’ experience within an insurance company (preferably commercial).
- Previous use of Acturis highly preferable.
- Any insurance qualifications (CII) an advantage.
- High attention to detail.
- A commitment to customer satisfaction and customer service.
Equal Opportunity
We are an equal opportunities employer and we never charge candidates a fee for our services.
Commercial Insurance Administrator in Lutterworth employer: GetRecruited UK Ltd
Join a dynamic and supportive team at our Lutterworth-based insurance brokerage, where we prioritise employee growth and development. With a strong focus on internal progression and comprehensive training, we offer a collaborative work culture that values each team member's contributions. Enjoy the benefits of working in a friendly environment while making a meaningful impact in the insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Insurance Administrator in Lutterworth
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
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✨Look Out for Graduate Schemes
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We think you need these skills to ace Commercial Insurance Administrator in Lutterworth
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at GetRecruited UK Ltd.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at GetRecruited UK Ltd. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at GetRecruited UK Ltd
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at GetRecruited UK Ltd to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at GetRecruited UK Ltd, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding GetRecruited UK Ltd's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
